Remote E-commerce Specialist - Retail

Placements24; Bloemfontein; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Competitive salary

Job summary

Placements24 is seeking a results-driven Remote E-commerce Specialist to lead our online retail strategy and optimize the customer journey. You will manage product listings, digital campaigns, and analytics to drive sales while delivering an exceptional remote customer experience.

You should have a proven track record in e-commerce, strong SEO/SEM knowledge, and the ability to work independently. This role offers a fully remote setup with opportunities for professional growth and a competitive

Qualifications

• Proven experience in e-commerce management and digital marketing.
• Strong knowledge of SEO/SEM, social media marketing and email campaigns.
• Analytical mindset with ability to interpret data to optimize performance.

Responsibilities

• Manage and optimize the company’s e-commerce website and product catalog.
• Develop and execute digital marketing strategies across channels.
• Analyze traffic, sales data and user behavior to identify trends.
• Improve conversion rates, AOV, and customer retention.
• Oversee content creation: product descriptions and images.
• Handle online customer service and post-purchase experience.
• Stay updated on e-commerce trends and best practices.
• Collaborate with teams to ensure consistent branding.

Skills

E-commerce management

Digital marketing

SEO

SEM

Social media

Email marketing

Analytics

Remote work

Education

Bachelor's degree in Marketing or Business

Tools

Shopify

Magento

WooCommerce

Google Analytics

Job description

About the Role

Our client is seeking a talented and results-driven Remote E-commerce Specialist to spearhead their online retail presence. This position is crucial for driving online sales, optimizing the customer journey, and enhancing our digital brand visibility. You will be responsible for managing all aspects of the e-commerce platform, from product listings and digital marketing campaigns to customer experience and sales analytics. The ideal candidate has a proven history of success in e-commerce, a deep understanding of digital marketing strategies, and the ability to work independently in a remote setting. This is an exceptional opportunity for a skilled professional to shape and grow a critical component of our retail business. We are looking for someone who is passionate about online retail, stays ahead of industry trends, and can leverage data to make informed decisions. This role demands creativity, analytical prowess, and a strong commitment to achieving online sales targets. The focus will be on creating engaging online experiences that convert visitors into loyal customers. We are committed to building a strong remote team and providing the resources needed for success in this dynamic digital landscape.

Key Responsibilities

• Manage and optimize the company's e-commerce website and product catalog.
• Develop and execute digital marketing strategies, including SEO, SEM, social media, and email marketing.
• Analyze website traffic, sales data, and customer behavior to identify trends and opportunities.
• Implement strategies to improve conversion rates, average order value, and customer retention.
• Oversee online content creation, including product descriptions, images, and promotional materials.
• Manage online customer service inquiries and ensure a seamless post-purchase experience.
• Stay up-to-date with e-commerce trends, technologies, and best practices.
• Collaborate with internal teams to ensure consistent branding and messaging across all digital channels.
• Manage online advertising budgets and track campaign performance.
• Identify and implement new features and functionalities to enhance the online shopping experience.

Requirements

• Proven experience in e-commerce management and digital marketing.
• Demonstrated success in driving online sales and improving website performance.
• Strong understanding of SEO, SEM, social media marketing, and email marketing principles.
• Experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and analytics tools (e.g., Google Analytics).
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills for effective remote collaboration.
• Ability to work independently, manage multiple projects, and meet deadlines in a remote environment.
• Bachelor's degree in Marketing, Business, or a related field, or equivalent practical experience.
• Creative mindset with a focus on user experience and conversion optimization.
• Proficiency in relevant digital marketing and e-commerce tools.

Benefits

This is a fully remote position, offering flexibility and the opportunity to work from anywhere. Our client offers a competitive salary commensurate with experience and performance, along with opportunities for professional growth in the rapidly expanding e-commerce sector. You will be part of an innovative and supportive team, contributing to the digital success of the business. We believe in fostering a dynamic remote work culture that prioritizes results and employee well-being. Join us in shaping the future of our online retail presence from Welkom and beyond.