Remote E-commerce Specialist

Placements24; Bloemfontein; Hybrid; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Job summary

Placements24 in Welkom is seeking a highly skilled Remote E-commerce Specialist to manage online sales channels, optimize customer experience, and drive revenue growth for a fast-growing online retail business.

You will own product listings, plan digital campaigns, analyze data, and collaborate with marketing, operations, and customer service from a remote location to enhance the online shopping journey.

Qualifications

• Proven experience in managing and growing e-commerce platforms.
• Strong knowledge of e-commerce best practices, digital marketing, and analytics tools (e.g., Google Analytics).
• Experience with various e-commerce platforms (Shopify, WooCommerce, Magento).
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• Proficiency in digital marketing tools and techniques.
• A degree in Marketing, Business, or a related field is preferred.
• Experience in A/B testing and conversion rate optimization.
• A proactive approach to identifying and resolving challenges.

Responsibilities

• Manage and maintain the company's e-commerce website, ensuring optimal functionality and user experience.
• Develop and implement strategies to increase online sales, conversion rates, and average order value.
• Oversee product listings, descriptions, and imagery to ensure accuracy and appeal.
• Plan and execute digital marketing campaigns, including SEO, SEM, social media, and email marketing.
• Analyze e-commerce data and provide regular reports on sales performance, website traffic, and customer behavior.
• Manage online customer inquiries, feedback, and reviews, ensuring timely and satisfactory resolutions.
• Monitor competitor activities and market trends to identify new opportunities.
• Collaborate with internal teams (marketing, operations, customer service) to ensure a cohesive online strategy.
• Identify and implement improvements to the e-commerce platform and customer journey.

Skills

E-commerce management

Digital marketing

Analytics

A/B testing

Remote work

Communication

Education

Marketing/Business degree

Tools

Shopify

WooCommerce

Magento

Google Analytics

SEO

SEM

Job description

About the Role

Our client is seeking a highly skilled and motivated Remote E-commerce Specialist to join their growing online retail division. This role is crucial for managing and optimizing the online sales channels, enhancing customer experience, and driving revenue growth for the Welkom-based business. The ideal candidate will possess a deep understanding of e-commerce platforms, digital marketing strategies, and online sales analytics. As a remote-first position, you will be empowered to work from your chosen location, contributing to the company's digital presence and operational efficiency. This is an excellent opportunity for a proactive individual to make a significant impact on the company's online strategy and customer engagement efforts. Your expertise will be vital in navigating the complexities of the digital marketplace and ensuring a seamless online shopping journey.

Key Responsibilities

• Manage and maintain the company's e-commerce website, ensuring optimal functionality and user experience.


• Develop and implement strategies to increase online sales, conversion rates, and average order value.


• Oversee product listings, descriptions, and imagery to ensure accuracy and appeal.


• Plan and execute digital marketing campaigns, including SEO, SEM, social media, and email marketing.


• Analyze e-commerce data and provide regular reports on sales performance, website traffic, and customer behavior.


• Manage online customer inquiries, feedback, and reviews, ensuring timely and satisfactory resolutions.


• Monitor competitor activities and market trends to identify new opportunities.


• Collaborate with internal teams (marketing, operations, customer service) to ensure a cohesive online strategy.


• Identify and implement improvements to the e-commerce platform and customer journey.

Requirements

• Proven experience in managing and growing e-commerce platforms.


• Strong knowledge of e-commerce best practices, digital marketing, and analytics tools (e.g., Google Analytics).


• Experience with various e-commerce platforms (e.g., Shopify, WooCommerce, Magento).


• Excellent analytical and problem-solving skills.


• Strong written and verbal communication skills.


• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.


• Proficiency in digital marketing tools and techniques.


• A degree in Marketing, Business, or a related field is preferred.


• Experience in A/B testing and conversion rate optimization.


• A proactive approach to identifying and resolving challenges.

Benefits

• This fully remote position offers a competitive salary, the flexibility to work from anywhere, and the opportunity to be part of a forward-thinking online retail team.


• Employees benefit from professional development opportunities, the chance to shape the company's digital future, and the autonomy to manage their work effectively from Welkom or beyond.