Remote E-commerce Operations Leader

Placements24; Paarl; Híbrido; ZAR 900 000 - 1 200 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote work flexibility

Performance bonuses and incentives

Resumo da oferta

Placements24 is seeking an experienced E-commerce Operations Manager to oversee all aspects of our online sales channel from a fully remote position servicing the Paarl region and beyond.

You will manage website performance, order fulfillment, customer service, and logistics, driving efficiency and best practices to ensure a seamless customer journey from browse to delivery. The ideal candidate brings a proactive, data-driven mindset and hands-on supply chain expertise.

Qualificações

• Extensive experience in e-commerce operations management.
• Proven ability to manage online sales platforms and order fulfillment processes.
• Strong understanding of supply chain management, inventory control, and logistics.
• Excellent analytical and problem-solving skills with a data-driven approach.
• Experience leading remote teams and managing distributed operations.
• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.

Responsabilidades

• Manage and optimize the company's e-commerce platform, ensuring a user-friendly and efficient online shopping experience.
• Oversee order processing, fulfillment, and shipping operations to ensure timely and accurate delivery.
• Develop and implement strategies to improve inventory management and reduce stockouts.
• Manage relationships with third-party logistics providers and other vendors.
• Analyze e-commerce performance metrics and identify areas for operational improvement.
• Lead and mentor a remote team responsible for customer service and online operations.

Conhecimentos

E-commerce operations

Online sales platforms

Order fulfillment

Supply chain management

Inventory control

Logistics

Data-driven decisions

Remote team leadership

Analytical skills

Formação académica

Bachelor's degree in Business Administration / Supply Chain Management or related field

Descrição da oferta de emprego

Placements24 is seeking an experienced E-commerce Operations Manager to oversee all aspects of our online sales channel from a fully remote position servicing the Paarl region and beyond.

You will manage website performance, order fulfillment, customer service, and logistics, driving efficiency and best practices to ensure a seamless customer journey from browse to delivery. The ideal candidate brings a proactive, data-driven mindset and hands-on supply chain expertise.