Remote E‑commerce Logistics Coordinator

Placements24; Mbombela (Nelspruit); Híbrido; ZAR 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Comprehensive health insurance

Retirement fund

Descripción de la vacante

Placements24 is seeking a diligent Logistics Coordinator to manage e-commerce fulfillment operations with occasional on-site presence in Nelspruit and predominantly remote work. You will coordinate daily dispatches, manage carriers, track shipments, and resolve delivery issues while maintaining clear communication with customers.

The role emphasizes organization, strong communication, and a deep understanding of e-commerce logistics.

Formación

• Proven experience as a Logistics Coordinator in e-commerce/retail.
• Strong knowledge of e-commerce fulfillment and carrier operations.
• Excellent written and verbal communication.
• Proficiency in shipping platforms, order management systems, and office software.
• Highly organized with attention to detail and ability to multitask.
• Ability to work remotely with occasional on-site presence.

Responsabilidades

• Coordinate the daily dispatch of online orders, ensuring accuracy and timeliness from order placement to final delivery.
• Manage relationships with shipping carriers, negotiating rates and optimizing delivery routes for cost-effectiveness and speed.
• Track shipments in real-time, proactively identifying and resolving delays or issues.
• Communicate effectively with customers regarding order status and updates.
• Collaborate with warehouse staff to ensure efficient picking, packing, and shipping processes.
• Process shipping documentation and maintain records of all outgoing shipments.
• Analyze logistics data to identify areas for improvement in e-commerce fulfillment.
• Ensure compliance with shipping regulations and carrier requirements.
• Handle customer inquiries and resolve delivery-related complaints promptly.
• Assist in developing strategies to enhance the overall delivery experience.

Conocimientos

Logistics coordination

E-commerce fulfillment

Carrier management

Communication skills

Herramientas

Shipping platforms

Order management systems

Office software

Descripción del empleo

Placements24 is seeking a diligent Logistics Coordinator to manage e-commerce fulfillment operations with occasional on-site presence in Nelspruit and predominantly remote work. You will coordinate daily dispatches, manage carriers, track shipments, and resolve delivery issues while maintaining clear communication with customers.

The role emphasizes organization, strong communication, and a deep understanding of e-commerce logistics.