Remote E-commerce Logistics Coordinator

Placements24; Polokwane; Hybrid; ZAR 201,000 - 290,000; Full time

Benefits offered by this job

Remote work flexibility

Health insurance contribution

Retirement savings plan

Paid time off

Home office equipment allowance

Employee discount on company products

Job summary

Placements24 in Polokwane, Limpopo, seeks a Logistics Coordinator - E-commerce Operations to manage the flow from warehouses to customers, with remote flexibility.

You will coordinate shipments, track orders, liaise with 3PLs, resolve issues, and generate reports to improve delivery times and service. The role emphasizes communication, organization, and a proactive approach in a fast-paced online retail environment.

Qualifications

• 1-3 years of experience in logistics coordination.
• Experience in an e-commerce or retail environment.
• Familiarity with shipping software, WMS, and e-commerce platforms.
• Proficient in MS Office.
• Remote work experience is advantageous.
• Knowledge of shipping regulations in Limpopo, ZA is a bonus.
• Customer-centric approach to service.

Responsibilities

• Coordinate daily shipment activities, ensuring timely dispatch of e-commerce orders.
• Track and manage shipments across carriers, providing real-time updates to customers and internal teams.
• Liaise with 3PLs, couriers, and freight forwarders for efficient delivery.
• Resolve logistical issues such as delays, damaged goods, or lost packages.
• Process shipping documentation and maintain records of shipments.
• Monitor carrier performance and provide feedback to optimize service levels and costs.
• Assist in managing inventory levels by coordinating stock movements.
• Support the implementation of new logistics technologies and processes.
• Generate reports on shipping volume, delivery times, and customer feedback.
• Ensure compliance with shipping regulations and company policies.

Skills

Logistics coordination

E-commerce fulfillment

Communication

Organization

Problem-solving

Multitasking

Attention to detail

Remote collaboration

Education

High school diploma

Bachelor's degree in Logistics, Supply Chain Management, or Business

Tools

Shipping software

WMS

E-commerce platforms

MS Office

Job description

Placements24 in Polokwane, Limpopo, seeks a Logistics Coordinator - E-commerce Operations to manage the flow from warehouses to customers, with remote flexibility.

You will coordinate shipments, track orders, liaise with 3PLs, resolve issues, and generate reports to improve delivery times and service. The role emphasizes communication, organization, and a proactive approach in a fast-paced online retail environment.