Remote E-commerce Coordinator: Listings & Support

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 55,000 - 110,000; Full time

Benefits offered by this job

Fully remote work

Flexible hours

Exposure to global markets

Job summary

Placements24 is seeking a highly motivated Remote E-commerce Assistant to join a fully remote team. You will manage product listings, respond to customer inquiries, process orders, and support marketing initiatives to grow the online store.

The ideal candidate has experience in e-commerce, strong written communication, and the ability to work independently from a home setup. This flexible role offers exposure to global markets and ongoing learning in digital retail.

Qualifications

• Proven experience in an e-commerce, administrative, or customer service role.
• Excellent written and verbal communication skills.
• Proficiency with online platforms and e-commerce tools (Shopify, Etsy, WooCommerce).
• Ability to work independently and manage time effectively in a remote setting.
• Familiarity with social media and digital marketing concepts.

Responsibilities

• Update and maintain product listings, descriptions, images, and pricing.
• Respond to customer inquiries via email and chat promptly.
• Process orders accurately and coordinate with fulfillment teams.
• Assist with inventory management and online stock levels.
• Support social media posts and email marketing campaigns.
• Conduct online research to identify market trends and new products.
• Ensure website content is accurate and visually appealing.
• Assist with website testing and QA to report bugs.
• Contribute to improving the online customer experience.

Skills

E-commerce experience

Administrative experience

Customer service

Tools

Shopify

Etsy

WooCommerce

Job description

Placements24 is seeking a highly motivated Remote E-commerce Assistant to join a fully remote team. You will manage product listings, respond to customer inquiries, process orders, and support marketing initiatives to grow the online store.

The ideal candidate has experience in e-commerce, strong written communication, and the ability to work independently from a home setup. This flexible role offers exposure to global markets and ongoing learning in digital retail.