Remote E-Commerce Assistant - Part-Time & Flexible

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 83,000 - 124,000; Part time

Benefits offered by this job

Competitive hourly rate

Bi-weekly pay

Flexible part-time hours

Remote work from home

Learning opportunities in e-commerce

Supportive remote team

Job summary

Placements24 seeks a detail-oriented Online Retail Assistant to support e-commerce operations remotely on a part-time basis from Mpumalanga. You will manage product listings, process orders, and handle customer inquiries to ensure smooth online store performance.

Join a collaborative remote team and enjoy flexible hours, work-from-home setup, and an opportunity to learn across various aspects of online retail operations.

Qualifications

• Experience in administrative or customer service roles, preferably in e-commerce.
• Strong organizational skills and exceptional attention to detail.
• Excellent written communication for customer interactions.
• Proficiency with Microsoft Office Suite and Google Workspace.
• Ability to work independently and meet deadlines in a remote setting.
• Interest in online retail supporting Mpumalanga-based operations.

Responsibilities

• Upload and maintain product information, descriptions, and images.
• Process online orders accurately and coordinate with fulfillment.
• Respond to customer inquiries via email and live chat.
• Assist with returns and exchanges to ensure smooth processing.
• Monitor website content for accuracy and suggest improvements.
• Perform data entry and keep organized records of sales and interactions.

Skills

Strong organizational skills

Attention to detail

Excellent written communication

Time management

Independent worker

Tools

Microsoft Office Suite

Google Workspace

Job description

Placements24 seeks a detail-oriented Online Retail Assistant to support e-commerce operations remotely on a part-time basis from Mpumalanga. You will manage product listings, process orders, and handle customer inquiries to ensure smooth online store performance.

Join a collaborative remote team and enjoy flexible hours, work-from-home setup, and an opportunity to learn across various aspects of online retail operations.