Remote Dutch CX Associate - Customer Experience Pro

Magic, Inc; South Africa; Remote; ZAR 150,000 - 214,000; Part time

Benefits offered by this job

Work from home

Hands-on support

Training opportunities

Job summary

Magic, Inc is seeking a CX Associate (Dutch, voice) to join our Boutique Sales team in a fully remote, freelance capacity. You will deliver best-in-class customer experiences to Dutch-speaking customers, acting as a bridge between customers and the clinical team.

The role emphasizes strong communication, empathy, and problem-solving, with weekend availability and the opportunity for future CX leadership within Magic as you perform.

Qualifications

• Fluent in Dutch and English.
• Weekend availability or split shifts.

Responsibilities

• Answer client inquiries by phone and email.
• Address issues with orders and product inquiries via customer interface platform, Facebook, and email.
• Track shipments and backend shipping inquiries.
• Perform general research.
• Update addresses and client information.

Skills

Dutch

English

Job description

Magic, Inc is seeking a CX Associate (Dutch, voice) to join our Boutique Sales team in a fully remote, freelance capacity. You will deliver best-in-class customer experiences to Dutch-speaking customers, acting as a bridge between customers and the clinical team.

The role emphasizes strong communication, empathy, and problem-solving, with weekend availability and the opportunity for future CX leadership within Magic as you perform.