Remote Dispatch and Logistics Manager

Placements24; Randburg; Hybrid; ZAR 600,000 - 1,200,000; Full time

Benefits offered by this job

Fully remote role

Competitive salary package

Performance-based bonuses

Leadership training

Job summary

Placements24 seeks an experienced Remote Dispatch and Logistics Manager to oversee operations from a Randburg, Gauteng base while working entirely from home. You will manage drivers, monitor fleet performance, and optimize routes to ensure timely deliveries with a focus on safety and customer satisfaction.

The role requires strong leadership, data-driven decision making, and proficiency with dispatch software and GPS tracking.

Qualifications

• Proven experience in logistics management, dispatch operations, or a supervisory role.
• Demonstrated ability to manage a remote or distributed team effectively.
• Strong proficiency with dispatch software, GPS tracking systems, and relevant logistics technologies.
• Excellent understanding of transportation regulations and safety practices.
• Exceptional communication, interpersonal, and leadership skills.

Responsibilities

• Oversee a team of drivers across multiple locations and monitor activity in real time.
• Develop and implement efficient routing to maximize productivity and minimize costs.
• Ensure compliance with transportation regulations, safety standards, and company policies.
• Address operational issues and provide support to drivers as primary point of contact.
• Analyze performance data and implement improvements; coordinate maintenance schedules.

Skills

Logistics management

Remote team leadership

Dispatch software

GPS tracking

Regulatory compliance

Data-driven decision making

Education

Bachelor's degree in Logistics or related field

Tools

GPS tracking systems

Job description

About the Role

Our client, a national logistics firm with a forward-thinking operational model, is seeking an experienced Remote Dispatch and Logistics Manager to oversee operations from their Randburg, Gauteng base, while working entirely from home. This is a critical leadership role responsible for managing a fleet of drivers and ensuring the seamless execution of all delivery operations across various regions. The ideal candidate will possess exceptional organizational, communication, and problem-solving skills, with a proven ability to manage a remote team effectively. You will leverage cutting-edge technology to monitor fleet performance, optimize routes, and guarantee timely deliveries, all while maintaining the highest standards of safety and customer satisfaction. This is a unique opportunity to lead logistics operations in a fully remote capacity, driving efficiency and innovation for our client.

Key Responsibilities

Oversee and manage a team of drivers operating across multiple geographical locations. Utilize dispatch software and telematics to monitor driver activity, vehicle status, and delivery progress in real-time. Develop and implement efficient routing and scheduling strategies to maximize productivity and minimize costs. Ensure compliance with all relevant transportation regulations, safety standards, and company policies. Serve as the primary point of contact for drivers, addressing operational issues, and providing support. Analyze performance data to identify areas for improvement and implement corrective actions. Manage fleet maintenance schedules and coordinate repairs to minimize downtime. Foster a positive and productive remote work environment for the dispatch team. Collaborate with sales, customer service, and other departments to ensure integrated operations. Handle escalated customer service issues related to deliveries and logistics.

Requirements

Proven experience in logistics management, dispatch operations, or a similar supervisory role. Demonstrated ability to manage a remote or distributed team effectively. Strong proficiency with dispatch software, GPS tracking systems, and other relevant logistics technologies. Excellent understanding of transportation regulations and safety best practices. Exceptional communication, interpersonal, and leadership skills. Strong analytical and problem-solving capabilities with a data-driven approach. Ability to work independently, manage time effectively, and meet strict deadlines. A stable internet connection and a dedicated home office environment are essential. Experience within the South African logistics landscape, particularly with operations in and around Randburg, Gauteng , is advantageous. Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.

Benefits

This is a fully remote position offering significant flexibility and the ability to work from anywhere. Our client provides a highly competitive salary package and performance-based bonuses. Access to advanced logistics management tools and technology is provided. Opportunities for professional development and leadership training are extensive. Our client fosters a culture of innovation, autonomy, and mutual respect. Be part of a dynamic company that is at the forefront of remote logistics management in Randburg, Gauteng and beyond.