Remote Disability Support Advocate

Placements24; Mossel Bay; Hybrid; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Medical aid contributions

Remote-first environment

Continuous professional development

Job summary

Placements24 is seeking a passionate Remote Disability Support Advocate to assist clients across South Africa. You will assess needs, coordinate accommodations, and guide clients through support systems and legal frameworks.

The role is fully remote, requiring excellent self-management, strong disability rights knowledge, and outstanding communication to promote independence and inclusion. The ideal candidate will have a Bachelor's degree in a related field, at least 3 years of experience, and

Qualifications

• Bachelor’s degree or higher in Social Work, Disability Studies, Psychology, or related field.
• Minimum 3 years of experience in disability advocacy, case management, or related role.
• Deep understanding of disability rights, legislation, and available support services.

Responsibilities

• Provide comprehensive advocacy and support to individuals with disabilities via remote channels.
• Conduct remote needs assessments to identify challenges and requirements.
• Assist clients in navigating government benefits, healthcare, and educational systems.
• Develop personalized support plans tailored to client goals.
• Educate clients and families about rights and resources.
• Liaise with service providers, employers, and stakeholders on behalf of clients.
• Maintain confidential client records and document interactions.
• Stay up-to-date with disability-related legislation and best practices.
• Organize and facilitate virtual support groups and webinars.
• Respond to client inquiries via phone, email, and video conferencing.

Skills

Remote communication

Interpersonal skills

Organization

Problem solving

Empathy

Independent work

Education

Bachelor's degree in Social Work, Disability Studies, Psychology, or related field

Tools

Video conferencing tools

CRM software

Job description

About the Role

Our client is seeking a passionate and highly organized Remote Disability Support Advocate to join their dynamic team, serving clients across various locations with a focus on accessibility and comprehensive support. This role is pivotal in empowering individuals with disabilities by ensuring they receive the necessary accommodations, resources, and advocacy to live fulfilling lives. You will work remotely, utilizing digital communication tools to connect with clients, assess their needs, and guide them through available support systems and legal frameworks. The ideal candidate will have a strong understanding of disability rights, excellent communication skills, and a commitment to promoting independence and inclusion. This is a fully remote position, offering the flexibility to work from anywhere while making a profound difference in the lives of individuals with disabilities. The remote-first nature of this role requires excellent self-management and digital collaboration skills.

Key Responsibilities

• Provide comprehensive advocacy and support to individuals with diverse disabilities via remote channels.
• Conduct remote needs assessments to identify specific challenges and requirements.
• Assist clients in navigating complex systems, including government benefits, healthcare, and educational institutions.
• Develop personalized support plans tailored to individual client goals and circumstances.
• Educate clients and their families about their rights and available resources.
• Liaise with service providers, employers, and other stakeholders on behalf of clients.
• Maintain accurate, confidential client records and ensure timely documentation of all interactions.
• Stay up-to-date with legislation, policies, and best practices related to disability rights and services.
• Organize and facilitate virtual support groups and informational webinars.
• Respond to client inquiries promptly and professionally via phone, email, and video conferencing.

Requirements

• Bachelor's degree in Social Work, Disability Studies, Psychology, or a related field.
• Minimum of 3 years of experience in disability advocacy, case management, or a similar role.
• Deep understanding of disability legislation, rights, and available support services.
• Exceptional remote communication and interpersonal skills, with the ability to build rapport virtually.
• Proficiency in using video conferencing tools, CRM software, and other digital collaboration platforms.
• Strong organizational skills and the ability to manage a caseload effectively from a remote location.
• Excellent problem-solving abilities and a proactive approach to client advocacy.
• High level of empathy, patience, and a commitment to client empowerment.
• Ability to work independently with minimal supervision in a remote setting.
• Reliable internet connection and a dedicated workspace conducive to remote work.

Benefits

• Our client offers a competitive salary and benefits package, including medical aid contributions and opportunities for continuous professional development.
• This fully remote role provides exceptional work-life balance and the chance to impact positively on the lives of individuals with disabilities across South Africa , irrespective of geographical location.
• Enjoy the flexibility and autonomy that comes with a remote-first working environment.