Remote Clinical Care Coordination Specialist

Virtustant; South Africa; Remote; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Remote work

Competitive pay in USD or local pay

Job summary

Virtustant seeks a Clinical Support Specialist to move patient care between field clinicians, physicians, and internal teams, ensuring orders, labs, referrals, and communications reach completion.

You will collaborate with the Director of Nursing on specialty tracking, lab and supply coordination, and case conference prep, supporting field staff while clinical decisions remain with licensed clinicians.

Qualifications

• Experience in a Medicare-certified home health agency coordinating care.
• Ability to read physician orders including wound care, IV therapy, and labs.
• Ability to manage a high-volume workload across several systems and follow each item to completion.

Responsibilities

• Monitor patient communications and QA Center tasks in Kinnser or WellSky and messages in CareStitch.
• Triage incoming orders, labs, and progress notes for review.
• Review new physician orders and notify the assigned clinician of each order and changes.
• Route items needing scheduling, authorization, or another department to the right team.
• Act as a point of contact for field clinicians and the Clinical Support line.
• Provide clinical review within the workflow when needed.
• Communicate with physician offices about orders, results, and updates.
• Support follow-up of patients with specialized care needs such as wound care or IV therapy.

Skills

Communication

Care coordination

Clinical operations

Tools

EMR systems

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Kinnser

WellSky

CareStitch

Job description

Virtustant seeks a Clinical Support Specialist to move patient care between field clinicians, physicians, and internal teams, ensuring orders, labs, referrals, and communications reach completion.

You will collaborate with the Director of Nursing on specialty tracking, lab and supply coordination, and case conference prep, supporting field staff while clinical decisions remain with licensed clinicians.