Remote Claims Leader: Drive Strategy & Team Excellence

Placements24; Rustenburg; Hybrid; ZAR 1,100,000 - 1,600,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Fully remote

Health insurance

Dental/vision insurance

Paid leave

Professional development

Job summary

Placements24 is seeking a highly experienced Remote Claims Manager to lead its distributed claims team across South Africa, driving end-to-end claims handling and ensuring high service levels.

The role requires strategic thinking, strong leadership, and a proven track record managing remote operations in insurance. This is a fully remote position with a competitive compensation package and opportunities for professional growth.

Qualifications

• 7+ years of progressive experience in insurance claims management, with leadership responsibilities.

Responsibilities

• Lead a geographically dispersed team of claims adjusters and support staff.
• Develop and implement robust claims management strategies and procedures.
• Monitor performance metrics and drive continuous improvement.
• Ensure compliance with regulatory requirements and company policies.
• Foster a high-performance culture focused on service delivery and engagement.

Skills

Leadership

Remote team management

Claims management

Regulatory compliance

Strategic thinking

Communication

Job description

Placements24 is seeking a highly experienced Remote Claims Manager to lead its distributed claims team across South Africa, driving end-to-end claims handling and ensuring high service levels.

The role requires strategic thinking, strong leadership, and a proven track record managing remote operations in insurance. This is a fully remote position with a competitive compensation package and opportunities for professional growth.