Remote Claims Assessor - Motor Vehicle

Placements24; Soweto; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Remote work

Medical aid contributions

Provident fund

Training opportunities

Collaborative remote team

Job summary

Placements24 is seeking a remote Claims Assessor to join a growing South African insurance provider. The role handles motor vehicle claims from start to finish, from evaluation to payment authorization, entirely from home.

The ideal candidate has at least 3 years of motor claims experience, strong policy interpretation, and excellent analytical skills, with a solid remote setup and internet connection. This fully remote role offers growth opportunities and benefits.

Qualifications

• At least 3 years of motor vehicle insurance claims experience.
• Strong ability to interpret policy wordings and apply to claims.
• Excellent investigative, analytical, and communication skills.

Responsibilities

• Investigate, evaluate, and settle motor vehicle insurance claims.
• Interpret policy coverage to determine liability.
• Communicate with policyholders, third parties, repair shops and legal representatives.
• Gather documentation (police reports, estimates, statements).
• Authorize payments within policy limits and record all activity.

Skills

Motor claims

Policy interpretation

Investigative analysis

Remote communication

Tools

Claims management software

Job description

About the Role

Our client, a rapidly expanding insurance provider, is looking for a dedicated and diligent Remote Claims Assessor to join their entirely remote operations team. This role is crucial for accurately assessing and processing motor vehicle insurance claims from start to finish. You will be responsible for evaluating claim validity, determining the extent of liability, and authorizing payments, all while working from the comfort of your own home. The ideal candidate will possess a strong understanding of motor vehicle insurance policies and claim procedures, coupled with excellent investigative and analytical skills. This is an exceptional opportunity to join a forward-thinking company that embraces remote work and offers significant growth potential. You will be a key player in ensuring our customers receive prompt and fair settlements.

Key Responsibilities

• Investigate, evaluate, and settle motor vehicle insurance claims efficiently and accurately.
• Interpret policy coverage, terms, and conditions to determine claim validity and liability.
• Communicate effectively with policyholders, third-party claimants, repair shops, and legal representatives throughout the claims process.
• Gather and review all necessary documentation, including police reports, repair estimates, and witness statements.
• Assess the extent of damages and the cost of repairs or replacement for damaged vehicles.
• Authorize claim payments in accordance with policy limits and company guidelines.
• Maintain detailed and accurate records of all claims activity and communications in the claims management system.
• Identify potential fraudulent claims and escape them for further investigation.
• Stay updated on relevant legislation, industry best practices, and changes in motor vehicle technology.

Requirements

• Minimum of 3 years of experience in assessing and managing motor vehicle insurance claims.
• A thorough understanding of South African motor insurance laws and claims handling procedures.
• Proven ability to interpret complex policy wordings and apply them to claim scenarios.
• Excellent investigative, analytical, and critical thinking skills.
• Strong written and verbal communication skills, with the ability to explain complex information clearly.
• Proficiency in using claims management software and standard office applications.
• Self-motivated with the ability to manage time effectively and work autonomously in a remote setting.
• A stable internet connection and a dedicated home office setup are essential.
• Experience working remotely is a plus.

Benefits

• This remote position offers a competitive salary and the convenience of working from home, eliminating commute time and costs.
• Our client provides a comprehensive benefits package, including medical aid contributions and a provident fund.
• You will have access to ongoing training and development opportunities to enhance your skills and career progression.
• The company fosters a collaborative and supportive remote team culture, encouraging open communication and mutual assistance.
• Enjoy the flexibility and autonomy that comes with a fully remote role within a growing and innovative insurance company.