Remote Catering Sales & Client Relations Specialist

Placements24; Pretoria; Hybrid; ZAR 300,000 - 600,000; Full time

Benefits offered by this job

Home office allowance

Professional development

Career growth

Tasting sessions

Job summary

Placements24 is seeking a highly motivated Remote Catering Sales & Client Relations Specialist to drive new business and nurture client relationships from a fully remote setup based in Pretoria.

You will guide clients through menu options, event packages, and customized solutions, leveraging your sales expertise and strong communication skills to close deals from inquiry through follow-up.

Qualifications

• Proven experience in sales, client relations, or business development, preferably within catering, hospitality, or event management.
• Excellent verbal and written communication skills for virtual environments.
• Strong negotiation and closing skills with a focus on targets and repeat business.
• Familiarity with CRM software and remote work tools to manage client interactions.
• Deep understanding of food and beverage offerings and event planning principles.

Responsibilities

• Generate new leads and manage the sales pipeline for catering services, responding promptly to inquiries via phone, email, and online platforms.
• Conduct virtual consultations with clients to understand event needs, preferences, and budget, proposing tailored catering solutions and menus.
• Prepare detailed proposals, contracts, and event confirmations, ensuring terms are clearly communicated and agreed upon.
• Nurture relationships with existing clients, seek feedback, identify upsell opportunities, and encourage repeat business and referrals.
• Collaborate with internal operations and culinary teams to ensure seamless event planning and execution that meets client expectations.
• Maintain an up-to-date CRM database with all client interactions, sales activities, and booking details.

Skills

Sales experience

Client relations

Negotiation

CRM software

Communication

Remote work tools

Tools

CRM system

Video conferencing

Project management tools

Job description

About the Role

Our client is seeking a highly motivated and customer-focused Remote Catering Sales & Client Relations Specialist to join their growing team, operating entirely remotely from Pretoria . This role is essential for driving new business and nurturing existing client relationships. You will be the primary point of contact for potential and returning clients, guiding them through menu options, event packages, and customized solutions. Your expertise in sales, exceptional communication skills, and understanding of the catering industry will be key to closing deals and ensuring client satisfaction from initial inquiry to post-event follow-up. This is an ideal opportunity for a proactive individual who thrives in a remote setting and is passionate about the culinary and events industry.

Key Responsibilities

• Generate new leads and manage the sales pipeline for catering services, responding promptly to inquiries via phone, email, and online platforms.
• Conduct virtual consultations with clients to understand their event needs, preferences, and budget, proposing tailored catering solutions and menus.
• Prepare detailed proposals, contracts, and event confirmations, ensuring all terms and conditions are clearly communicated and agreed upon.
• Nurture relationships with existing clients, proactively seeking feedback, identifying upselling opportunities, and encouraging repeat business and referrals.
• Collaborate closely with the internal operations and culinary teams to ensure seamless event planning and execution that meets or exceeds client expectations.
• Maintain an up-to-date CRM database with all client interactions, sales activities, and booking details.

Requirements

• Proven experience in sales, client relations, or business development, preferably within the catering, hospitality, or event management industry.
• Excellent verbal and written communication skills, with the ability to present information clearly and persuasively in a virtual environment.
• Strong negotiation and closing skills, with a focus on achieving sales targets and fostering long-term client loyalty.
• Proficiency in using CRM software and other remote work tools (e.g., video conferencing, project management platforms).
• A deep understanding of food and beverage offerings, event planning principles, and catering service models.
• Self-motivated, organized, and able to manage time effectively in a remote work setting, with a proactive and results-oriented approach.

Benefits

• Competitive base salary with uncapped commission potential.
• Fully remote work environment, offering flexibility and work-life balance.
• Generous allowance for home office setup and professional development.
• Opportunities for growth and advancement within a forward-thinking company.
• Access to exclusive tasting sessions and industry events (virtual or in-person when feasible).