Remote Catering Operations Specialist

Placements24; Richards Bay; Remote; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Flexible remote work

Competitive contractor rates

Opportunity to influence strategies

Scaling in food tech

Job summary

Placements24 is seeking a meticulous Remote Catering Operations Specialist to oversee online catering operations and partner networks. You will manage day-to-day activities, optimize routes, and ensure seamless service delivery from a fully remote setup.

Ideal candidates bring strong operations or logistics experience, sharp analytical skills, and excellent communication. This role offers competitive contractor rates and the chance to influence scalable food-tech operations.

Qualifications

• Experience in operations, logistics, or supply chain.
• Proven remote work capability managing tasks independently.
• Strong analytical and problem-solving skills.
• Bachelor's degree in Business, Operations Management, or related field preferred.

Responsibilities

• Manage day-to-day catering operations for online orders.
• Coordinate with catering partners to meet service standards and delivery timelines.
• Troubleshoot operational issues in real time.
• Optimize logistics and delivery routes for cost efficiency.
• Develop procedures for the catering network.
• Monitor vendor performance and provide feedback.
• Analyze data to identify trends and opportunities.
• Maintain clear communication with clients, vendors, and teams.
• Ensure compliance with food safety regulations.

Skills

Operations management

Logistics

Vendor relations

Remote work

Education

Bachelor's degree in Business/Operations

Tools

CRM systems

Office software

Job description

About the Role

Our client, a rapidly expanding online catering platform, is seeking a meticulous and resourceful Remote Catering Operations Specialist to join their dynamic virtual team. This position is fully remote, requiring you to manage and optimize catering logistics and vendor relations from anywhere. You will be the crucial link between our client's platform, their network of catering partners, and the end clients, ensuring seamless order fulfillment and exceptional service delivery. The ideal candidate will have a strong background in operations, logistics, or supply chain management, with a proven ability to thrive in a remote work environment. You will leverage your problem-solving skills to address operational challenges, enhance efficiency, and contribute to the scalability of our client's innovative catering solutions. This role is perfect for an organized individual who excels at managing complex processes and fostering strong partner relationships.

Key Responsibilities

• Manage and oversee the day-to-day catering operations for online orders.
• Liaise effectively with a diverse network of catering partners to ensure service standards and delivery timelines are met.
• Troubleshoot and resolve operational issues in real-time to minimize disruption.
• Optimize logistics and delivery routes for maximum efficiency and cost-effectiveness.
• Develop and implement operational procedures and best practices for the catering network.
• Monitor vendor performance and provide feedback for continuous improvement.
• Analyze operational data to identify trends and opportunities for enhancement.
• Maintain clear and consistent communication with clients, vendors, and internal teams.
• Ensure compliance with all relevant food safety and handling regulations.

Requirements

• Proven experience in operations management, logistics, supply chain, or a similar field, preferably within the food or hospitality industry.
• Demonstrated ability to work effectively in a fully remote setting, managing tasks independently.
• Strong analytical and problem-solving skills.
• Excellent communication and negotiation abilities.
• Proficiency in using online platforms, CRM systems, and general office software.
• Experience in managing multiple vendors or partners is highly desirable.
• A proactive approach to identifying and mitigating operational risks.
• Detail-oriented with a commitment to accuracy and quality.
• Bachelor's degree in Business, Operations Management, or a related discipline is preferred.

Benefits

• Be part of an innovative and fast-growing tech-enabled catering company.
• Flexible remote work arrangement.
• Competitive contractor rates.
• Opportunity to influence operational strategies.
• Gain experience in a unique, scalable business model within the food industry.