Remote Catering Operations Manager

Placements24; Soweto; Hybrid; ZAR 600,000 - 1,000,000; Full time

Benefits offered by this job

Fully remote

Bonus potential

Career development

Remote-first environment

Job summary

Placements24 is seeking a seasoned Remote Catering Operations Manager to oversee service delivery across multiple regions. This fully remote role emphasizes strategic planning, efficiency improvements, and maintaining high standards of food safety and client satisfaction while coordinating logistics and virtual on-site teams.

You will lead remote teams, develop operational strategies to cut costs, monitor performance, and report to senior management.

Qualifications

• Extensive catering operations experience.
• Bachelor’s degree preferred in Hospitality Management or Business.

Responsibilities

• Oversee and optimize remote catering operations across regions.
• Develop and implement strategies to improve efficiency and reduce costs.
• Lead virtual teams of on-site staff and supervisors.
• Monitor compliance with food safety and quality standards.
• Prepare operating reports and present findings to management.

Skills

Remote team leadership

Operational leadership

Organizational skills

Planning

Problem solving

Communication skills

Negotiation

Data analysis

Education

Bachelor's degree in Hospitality Management

Tools

Operational management software

Virtual collaboration tools

Job description

About the Role

Our client, a national leader in the catering industry, is seeking a seasoned and highly organized Remote Catering Operations Manager to oversee and optimize their service delivery across multiple regions. This fully remote position offers the flexibility to manage operations from anywhere, focusing on strategic planning, efficiency improvements, and ensuring consistent quality. You will be responsible for coordinating logistics, managing on-site teams virtually, troubleshooting operational challenges, and maintaining high standards of food safety and client satisfaction. The ideal candidate will possess extensive experience in catering operations management, exceptional leadership and communication skills for virtual team management, and a proactive approach to problem-solving. This is a key role for driving operational excellence in a remote-first environment for a prominent brand.

Key Responsibilities

• Oversee and manage all aspects of catering operations remotely, ensuring efficient and high-quality service delivery.
• Develop and implement operational strategies to improve efficiency, reduce costs, and enhance client satisfaction.
• Lead, motivate, and manage virtual teams of on-site catering staff and supervisors.
• Establish and maintain robust communication channels with all stakeholders, including clients, staff, and management.
• Ensure strict adherence to all food safety, health, and hygiene regulations across all operational sites.
• Monitor operational performance, analyze data, and implement corrective actions to address any issues.
• Manage inventory, supplier relationships, and resource allocation to optimize operational effectiveness.
• Develop and implement training programs for remote teams to ensure skill development and consistency.
• Prepare operational reports and present findings and recommendations to senior management.

Requirements

• Extensive experience in catering management, with a proven track record in operational leadership.
• Demonstrated ability to manage and lead remote teams effectively.
• Exceptional organizational, planning, and problem-solving skills.
• Strong understanding of food safety regulations and quality control standards.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in using operational management software and virtual collaboration tools.
• Ability to work independently, manage time effectively, and make strategic decisions in a remote setting.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Must have a stable internet connection and a dedicated workspace suitable for remote work.

Benefits

• Fully remote position offering significant flexibility and work-life balance.
• Competitive salary and performance-based bonus structure.
• Opportunity to lead operations for a nationally recognized catering company.
• Professional development and opportunities for career growth.
• Contribute to shaping the future of remote operations in the catering industry.