Remote Catering Operations Specialist

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Fully remote work arrangement

Competitive remuneration

Remote training and development

Flexible working hours

Job summary

Placements24 is seeking a Remote Catering Operations Specialist to optimize catering services across regions. You will analyze performance data, develop SOPs, and provide remote support to on-site teams while driving process improvements in a fully remote role.

The position requires strong analytical skills, knowledge of food safety, and the ability to communicate effectively with diverse teams across locations. Remote work flexibility is offered.

Qualifications

• Minimum 4 years in catering operations management.
• Experience in process improvement and SOP development.
• Strong analytical and problem-solving skills.
• Knowledge of food safety, hygiene and supply chain principles.

Responsibilities

• Analyze operational performance data across catering locations.
• Develop and implement SOPs for catering operations.
• Provide remote guidance to on-site managers.
• Monitor supply chain and inventory to reduce waste.
• Prepare regular reports on KPIs and cost savings.
• Conduct virtual audits and quality assessments.
• Collaborate with procurement, culinary, and sales teams.
• Deliver remote training sessions.
• Stay informed on industry trends.
• Support rollout of new concepts and service models.

Skills

Data analysis

Excel

Remote communication

Time management

Tools

MS Office Suite

Operational software

ERP systems

Job description

About the Role Our client, a national food service provider, is looking for a dedicated Remote Catering Operations Specialist to enhance their operational efficiency and client support from anywhere. This role is fully remote and requires a self-motivated individual with a strong understanding of catering logistics, supply chain management, and operational best practices. You will be responsible for analyzing operational data, identifying areas for improvement, developing procedural guidelines, and providing remote support to various catering units. This is a unique opportunity to contribute significantly to a leading organization without geographical constraints, leveraging your expertise to optimize catering services across different regions.

Key Responsibilities

• Analyze operational performance data from various catering locations to identify trends, inefficiencies, and areas for improvement.
• Develop, document, and implement standardized operating procedures (SOPs) for catering operations, including food safety, inventory management, and service delivery.
• Provide remote support and guidance to on-site catering managers and teams on operational best practices.
• Assist in the development and rollout of new catering concepts, menus, and service models.
• Monitor supply chain and inventory levels, recommending adjustments to optimize stock and reduce waste.
• Facilitate remote training sessions for staff on new procedures or systems.
• Conduct virtual audits and quality assessments of catering operations based on submitted data and reports.
• Collaborate with cross-functional teams, including procurement, culinary, and sales, to align operational strategies.
• Prepare regular reports on operational efficiency, cost savings, and key performance indicators (KPIs).
• Stay informed about industry trends and best practices in catering and food service operations.

Requirements

• Minimum of 4 years of experience in catering operations management, food service management, or a related field.
• Demonstrated experience in process improvement, operational analysis, or developing SOPs.
• Excellent analytical and problem-solving skills.
• Strong understanding of food safety, hygiene standards, and supply chain principles.
• Proficiency in data analysis tools, MS Office Suite (especially Excel), and experience with operational software.
• Exceptional written and verbal communication skills, with the ability to communicate effectively remotely.
• Proven ability to work independently, manage time effectively, and meet deadlines.
• High-speed internet connection and a dedicated home office setup suitable for remote work.
• Experience in coordinating or managing operations across multiple sites is advantageous.

Benefits

• Fully remote work arrangement, offering unparalleled flexibility.
• Contract position with competitive remuneration.
• Opportunity to work with a national leader in the food service industry.
• Significant impact on operational efficiency and company-wide standards.
• Potential for extension or conversion to a permanent role based on performance.
• Flexible working hours within operational requirements.