Remote Catering Operations Specialist

Placements24; Noord-Kaap; Hybrid; ZAR 520,000 - 820,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

National impact

Professional development

Job summary

Placements24 is seeking a highly skilled Remote Catering Operations Specialist to join its expanding virtual operations team. You will optimize nationwide catering services, from order placement to final delivery, while maintaining quality and reliability.

The role requires strong food service management, supply chain, and technology integration experience, with a proven ability to manage remote operations and partner networks across diverse regions.

Qualifications

• 5+ years in catering operations management or supply chain.
• Experience managing remote teams and national vendor networks.
• Strong knowledge of food safety regulations and quality control.
• Experience with catering management software or ERP systems.
• Excellent analytical and decision-making skills.
• Strong communication for remote collaboration with teams and partners.

Responsibilities

• Oversee national catering operations and ensure service quality.
• Develop strategies to boost efficiency and reduce costs.
• Manage relationships with third-party caterers and delivery partners.
• Implement and use technology platforms for order management and tracking.
• Ensure compliance with food safety regulations across all sites.
• Analyze operational data to identify trends and improvements.
• Develop and refine SOPs for catering processes.
• Collaborate with sales, marketing, and culinary teams to align operations with business goals.
• Conduct remote audits and performance reviews of partner caterers.
• Manage inventory systems and supply chain logistics for catering supplies.

Skills

Remote team leadership

Analytical mindset

Problem solving

Communication

Education

Bachelor's degree in Business Administration/Operations Management/Hospitality

Tools

ERP systems

Catering management software

Job description

About the Role

Our client is seeking a highly skilled and experienced Remote Catering Operations Specialist to join their expanding virtual operations team. This is a fully remote position, demanding exceptional organizational capabilities and a deep understanding of catering logistics on a national scale. You will be responsible for optimizing the efficiency and effectiveness of our catering services delivered to clients across various regions, ensuring seamless execution from order placement to final delivery. The ideal candidate will possess a strong background in food service management, supply chain, and technology integration, with a proven ability to manage complex operations remotely. This role is crucial for maintaining and elevating the quality and reliability of our client's catering offerings nationwide.

Key Responsibilities

• Oversee and manage national catering operations, ensuring consistent quality and service delivery.
• Develop and implement operational strategies to enhance efficiency, reduce costs, and improve customer satisfaction.
• Manage relationships with a network of third-party caterers and delivery partners across different geographical areas.
• Implement and utilize technology platforms for order management, tracking, and reporting.
• Ensure compliance with all food safety regulations and quality standards across all operational sites.
• Analyze operational data to identify trends, inefficiencies, and areas for improvement.
• Develop and refine standard operating procedures (SOPs) for all catering processes.
• Collaborate with sales, marketing, and culinary teams to align operations with business objectives.
• Conduct remote audits and performance reviews of partner caterers.
• Manage inventory systems and supply chain logistics for catering supplies as needed.

Requirements

• Minimum of 5 years of experience in catering operations management, food service logistics, or supply chain management.
• Proven ability to manage remote teams and national vendor networks.
• Strong understanding of food safety, health regulations, and quality control protocols.
• Experience with catering management software, ERP systems, or similar operational technology.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal skills for effective collaboration with remote teams and partners.
• Ability to work independently in a remote setting, demonstrating self-discipline and proactivity.
• Bachelor's degree in Business Administration, Operations Management, Hospitality, or a related field is preferred.
• Experience in developing and implementing operational improvements.
• Must have a reliable internet connection and a suitable home office environment.

Benefits

• Fully remote position offering significant work-life balance and flexibility.
• Competitive salary and comprehensive benefits package.
• Opportunity to shape and scale national catering operations.
• Be part of a growing company that is an innovator in the food service industry.
• Professional development and continuous learning opportunities.
• Contribute to a company culture focused on excellence and customer satisfaction.