Remote Catering Operations Manager

Placements24; Durban; Hybrid; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Fully remote

Career growth

Cutting-edge tools

Supportive remote culture

Job summary

Placements24 is seeking a highly organized Remote Catering Operations Manager to oversee logistical and operational functions for a nationwide catering program, coordinating remote teams and on-site partners to ensure flawless service delivery. You will optimize workflows, manage resources and vendors, monitor events remotely, and drive efficiency while upholding health, safety and regulatory standards.

A background in hospitality or event logistics and strong project management skills are

Qualifications

• 4+ years of experience in catering operations or event logistics.
• Strong project management and organizational skills.
• Proven ability to manage remote teams and complex workflows.
• Excellent communication and problem-solving abilities.

Responsibilities

• Oversee end-to-end operational logistics for a portfolio of catering events.
• Develop and implement efficient remote procedures for teams and partners.
• Coordinate with culinary teams, planners, and delivery personnel for timely service.
• Manage resources including staffing, equipment, and supplies across events.
• Monitor events remotely and resolve operational challenges proactively.
• Maintain relationships with vendors to ensure quality and cost-effectiveness.

Skills

Operations management

Project management

Vendor management

Remote coordination

Communication

Tools

Collaboration tools

Resource planning

Job description

About the Role

Our client, a dynamic and rapidly expanding catering company, is searching for a highly organized and motivated Remote Catering Operations Manager to oversee and optimize their logistical and operational functions. This role is designed for a remote-first professional who excels at coordinating complex operations, managing resources, and ensuring seamless service delivery without being physically present on-site for all tasks. You will be instrumental in streamlining workflows, implementing best practices, and driving efficiency across various catering projects. The ideal candidate possesses exceptional project management skills, a keen eye for detail, and a robust understanding of the catering industry's operational demands. This is a significant opportunity to make a substantial impact on our client's service excellence and growth from a fully remote capacity, contributing to the successful execution of events nationwide.

Key Responsibilities

• Oversee and manage the end-to-end operational logistics for a diverse portfolio of catering events.
• Develop and implement efficient operational procedures and standards for remote teams and on-site execution partners.
• Coordinate with culinary teams, event planners, and delivery personnel to ensure timely and flawless service.
• Manage resource allocation, including staffing, equipment, and supplies, for various events.
• Monitor event execution remotely, proactively identifying and resolving any operational challenges.
• Maintain strong relationships with vendors and suppliers, ensuring quality and cost-effectiveness.
• Implement and manage quality control measures to uphold our client's high service standards.
• Analyze operational data to identify areas for improvement and cost reduction.
• Ensure compliance with all health, safety, and regulatory requirements across all operational aspects.
• Lead and motivate remote teams to achieve peak performance and client satisfaction.

Requirements

• A minimum of 4 years of experience in catering operations management, event logistics, or a similar role, with a focus on remote coordination.
• Proven ability to manage complex logistical challenges and operational workflows.
• Strong understanding of the catering industry and event planning processes.
• Excellent project management and organizational skills, with meticulous attention to detail.
• Proficiency in using project management software and virtual collaboration tools.
• Strong leadership and team management capabilities, particularly in a remote setting.
• Excellent communication and problem-solving skills.
• Ability to work independently and make sound decisions in a fast-paced environment.
• A relevant qualification in Hospitality Management, Business Administration, or a related field is advantageous.
• Demonstrated experience in vendor management and negotiation.

Benefits

• Our client offers a competitive salary, a comprehensive benefits package, and the distinct advantage of a fully remote work arrangement.
• This position provides excellent opportunities for professional growth within a thriving company.
• You’ll benefit from a supportive remote work culture, access to cutting-edge operational tools, and the chance to significantly influence the operational success of a leading catering brand.
• Contribute to memorable events while enjoying unparalleled work-life flexibility.