Remote Catering Operations Specialist

Placements24; Mossel Bay; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Remote work from home

Flexible schedule

Professional development opportunities

Competitive salary

Job summary

Placements24 is seeking a dedicated Remote Catering Operations Specialist to oversee and optimize catering operations from a home office. This fully remote role supports operations across regions, including Mossel Bay, Western Cape, focusing on efficiency, quality control, and client satisfaction.

You will develop operational strategies, manage supplier relationships, ensure food safety compliance, and mentor on-site teams remotely, delivering cost savings and consistent service.

Qualifications

• Bachelor's degree or equivalent practical experience in a relevant field.
• Minimum 4 years of catering operations or events experience.
• Proven track record in remote work environments and self-discipline.

Responsibilities

• Develop, implement, and refine catering operations procedures to boost efficiency and quality.
• Monitor performance metrics and identify improvement areas.
• Manage relationships with food suppliers and service providers.
• Ensure compliance with food safety, hygiene, and regulatory standards across sites.
• Provide remote guidance to on-site teams and managers.
• Collaborate with sales/marketing to ensure seamless client experiences from inquiry to execution.
• Create and update operating manuals and training materials.
• Identify and resolve operational challenges before they impact service delivery.

Skills

Remote work

Analytical thinking

Time management

Communication

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Tools

MS Office

Event platforms

Job description

About the Role

Our client is looking for a dedicated and experienced Remote Catering Operations Specialist to join their innovative team. This fully remote position will be responsible for overseeing and optimizing various aspects of our client's catering operations, focusing on efficiency, quality control, and client satisfaction, regardless of geographical location. You will play a key role in developing operational strategies, managing supplier relationships, and ensuring compliance with industry standards, all from the comfort of your home office. This is a unique opportunity for a motivated individual to contribute significantly to a forward-thinking company in the hospitality sector, supporting operations across various regions including Mossel Bay, Western Cape .

Key Responsibilities

• Develop, implement, and refine operational procedures for catering services to enhance efficiency and quality.
• Monitor catering performance metrics and identify areas for improvement.
• Manage and maintain relationships with a network of food suppliers and service providers.
• Ensure compliance with all food safety, hygiene, and regulatory standards across all operational sites.
• Assist in the development and rollout of new catering concepts and menu offerings.
• Provide remote support and guidance to on-site catering teams and managers.
• Analyze operational data to identify trends, risks, and opportunities for cost savings.
• Collaborate with sales and marketing teams to ensure seamless client experiences from inquiry to execution.
• Create and update operational manuals, training materials, and best practice guides.
• Proactively identify and resolve operational challenges before they impact service delivery.

Requirements

• A Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent practical experience.
• Minimum of 4 years of experience in catering operations, event management, or a related field, with a strong understanding of operational nuances.
• Proven experience in remote work environments, demonstrating self-discipline and effective time management.
• Excellent understanding of food safety, hygiene standards, and relevant legislation.
• Strong analytical and problem-solving skills, with the ability to interpret data and implement solutions.
• Exceptional organizational and project management capabilities.
• Outstanding communication and interpersonal skills, with the ability to build rapport remotely.
• Proficiency in relevant software, including MS Office Suite and any catering/event management platforms.
• Ability to work independently and collaboratively with a distributed team.
• A proactive mindset with a passion for driving operational excellence in the catering industry.

Benefits

• This role offers a competitive salary, the flexibility of working entirely from home, and opportunities for professional development and advancement.
• You'll be part of an innovative company culture that values its employees and encourages growth.
• This position provides a unique chance to shape the future of remote catering operations and make a tangible impact on the business's success, supporting services that might be based near Mossel Bay, Western Cape .