Remote Catering Operations Specialist

Placements24; Centurion; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Remote work allowance

Flexible working hours

Health insurance

Job summary

Placements24 is seeking a detail-oriented Remote Catering Operations Specialist to manage nationwide catering services from a distance. You will collaborate with on-site teams, suppliers and clients to ensure service delivery meets standards while leveraging technology to monitor operations remotely.

You will develop SOPs for food safety and quality, analyze performance data, and optimize processes for efficiency and cost control, with a focus on delivering excellent customer experiences from

Qualifications

• Proven experience in catering operations management or hospitality with remote oversight preferred.
• Strong knowledge of food safety regulations and QC measures.
• Excellent analytical and problem-solving skills for data interpretation.
• Proficient with management software and CRM systems; remote collaboration ability.
• Strong communication and leadership skills for a remote environment.

Responsibilities

• Oversee remote catering sites to meet SLAs and maintain service quality.
• Monitor performance data and identify efficiency and cost improvements.
• Develop SOPs for food safety, quality control, and customer service.
• Coordinate with supply chain partners for timely procurement.
• Serve as main remote contact for clients and address issues promptly.
• Utilize platforms to track inventory and staff schedules remotely.

Skills

Remote operations

Data analysis

Communication

Leadership

Process optimization

Education

Bachelor's degree in Hospitality Management

Bachelor's in Business Administration

Tools

CRM systems

Management software

Collaboration tools

Job description

About the Role

Our client is seeking a detail-oriented and proactive Remote Catering Operations Specialist to manage and streamline their catering services from a distance. This role is critical for ensuring the quality, efficiency, and compliance of our catering operations nationwide, with a focus on leveraging technology to maintain high standards. You will work closely with on-site teams, suppliers, and clients to oversee service delivery, manage operational challenges, and implement best practices across all supported locations. This position offers the unique advantage of contributing significantly to a leading catering company while enjoying the flexibility of a remote work environment .

Key Responsibilities

• Oversee and manage the day-to-day operations of various catering sites remotely, ensuring service level agreements are met.
• Monitor operational performance, analyze data, and identify areas for improvement in efficiency and cost-effectiveness.
• Develop and implement standardized operating procedures and best practices for food safety , quality control, and customer service.
• Coordinate with supply chain partners to ensure timely and cost-effective procurement of ingredients and supplies.
• Serve as a key point of contact for remote clients, addressing inquiries and resolving operational issues promptly.
• Utilize technology platforms to track inventory, manage staff schedules, and monitor event execution remotely.

Requirements

• Proven experience in catering operations management , hospitality management, or a similar field, preferably with remote oversight experience.
• Strong understanding of food safety regulations , quality control measures, and operational best practices in the catering industry.
• Excellent analytical and problem-solving skills, with the ability to interpret operational data.
• Proficiency in using various management software, CRM systems, and virtual collaboration tools.
• Exceptional communication, leadership, and organizational skills, adapted for a remote setting.
• A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

Benefits

• Competitive salary and remote work allowance.
• Flexible working hours and the ability to work from anywhere within the country.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional development and virtual training programs.
• A forward-thinking company culture that embraces remote collaboration and innovation.