Remote Catering Operations Analyst

Placements24; Sandton; Hybrid; ZAR 350,000 - 700,000; Full time

Benefits offered by this job

Fully remote work arrangement

Flexible working hours

Performance bonuses

Professional development in dataanal

Exposure to diverse catering ops

Job summary

Placements24 seeks a highly analytical Remote Catering Operations Analyst to optimize operational efficiency and cost management across nationwide catering operations. You will work with large datasets covering food costs, labor, inventory, and client feedback, delivering clear insights to stakeholders in a remote-first team.

You will build and maintain KPI dashboards, forecast demand, and propose data-driven improvements to enhance service delivery and profitability for the catering division.

Qualifications

• Bachelor's degree in a quantitative field as required by the role.
• 3+ years of data analysis or operations analysis experience, preferably in hospitality or catering.
• Proficient with Excel (PivotTables, formulas), SQL, and data visualization tools.
• Strong statistical analysis and modeling knowledge.
• Excellent written and verbal communication, with the ability to present complex data clearly.

Responsibilities

• Collect, clean, and analyze large datasets related to catering operations, including financial, operational, and customer satisfaction metrics.
• Develop KPI dashboards and reports to track efficiency and identify trends.
• Identify opportunities for cost savings and efficiency improvements in procurement, inventory, labor, and service delivery.
• Conduct root cause analysis and propose data-driven solutions.
• Develop forecasting models for demand, inventory, and staffing needs.
• Collaborate with managers to interpret data and implement recommendations.
• Prepare reports and presentations highlighting insights for management.
• Contribute to development of best practices and SOPs based on data analysis.
• Stay updated on industry data analysis advancements in catering operations.

Skills

Analytical mindset

Data-driven decision making

Communication skills

Independent worker

Education

Bachelor's degree in Business Administration, Data Analytics, Operations Management, Statistics, or related field

Tools

Excel

SQL

Tableau

Power BI

Job description

About the Role

Our client, a leading national provider of catering solutions, is seeking a highly analytical and data-driven Remote Catering Operations Analyst. This fully remote position is designed for an individual passionate about optimizing operational efficiency, cost management, and service delivery within the catering industry. You will be responsible for analyzing complex datasets related to food costs, labor, inventory, client feedback, and operational performance across various locations. Your insights will drive strategic decision-making, identify areas for improvement, and contribute to the overall success and profitability of the company's catering division. This role requires strong analytical skills, proficiency with data analysis tools, and excellent communication abilities to present findings clearly to stakeholders. You will work independently, managing your workload and contributing to a remote-first team culture focused on innovation and excellence in catering operations, irrespective of physical location.

Key Responsibilities

• Collect, clean, and analyze large volumes of data related to catering operations, including financial, operational, and customer satisfaction metrics.
• Develop and maintain key performance indicator (KPI) dashboards and reports to track operational efficiency and identify trends.
• Identify opportunities for cost savings and efficiency improvements in food procurement, inventory management, labor allocation, and service delivery.
• Conduct root cause analysis for operational issues and propose data-driven solutions.
• Develop forecasting models for demand, inventory, and staffing needs.
• Collaborate with operations managers and other stakeholders to interpret data and implement strategic recommendations.
• Prepare clear and concise reports and presentations for management, highlighting key findings and actionable insights.
• Contribute to the development of operational best practices and standard operating procedures based on data analysis.
• Stay updated on industry best practices and technological advancements in data analysis and catering operations.

Requirements

• A Bachelor's degree in Business Administration, Data Analytics, Operations Management, Statistics, or a related quantitative field.
• Proven experience (3+ years) in data analysis, operations analysis, or a similar role, preferably within the hospitality or catering industry.
• Advanced proficiency in data analysis tools such as Excel (pivot tables, advanced formulas), SQL, and data visualization software (e.g., Tableau, Power BI).
• Strong understanding of statistical analysis and modeling techniques.
• Excellent analytical, problem-solving, and critical thinking skills.
• Ability to work independently and manage multiple projects in a remote environment.
• Exceptional written and verbal communication skills, with the ability to present complex data in an understandable manner.
• Detail-oriented with a commitment to data accuracy and integrity.
• Familiarity with catering operations and supply chain principles is a strong advantage.

Benefits

• Fully remote work arrangement, offering flexibility and work-life balance.
• Competitive contract rate with potential for performance-based bonuses.
• Opportunity to significantly impact operational strategies on a national scale.
• Work with a forward-thinking company that values data-driven decision-making.
• Professional development in data analytics and operations management.
• Gain exposure to diverse catering operations across different regions.
• Flexible working hours.