Remote Catering Coordinator

Placements24; George; Hybrid; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Pro‑rata salary

Fully remote position

Training resources

Team engagement

Job summary

Placements24 is seeking a highly organized Remote Catering Coordinator to manage client inquiries, menu selections, contracts, and vendor coordination from anywhere, with a focus on George, Western Cape. You will guide clients through event packages, coordinate with culinary teams, maintain CRM records, and ensure seamless remote events while upholding excellent service and timely delivery.

This role offers flexible hours, pro‑rata salary, and growth opportunities in a dynamic catering team.

Qualifications

• Experience in event planning or hospitality is required.
• Strong written and verbal communication skills are essential.
• Able to manage multiple projects remotely and meet deadlines.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and online platforms.
• Guide clients through menu options, customization, and event packages, providing expert recommendations.
• Prepare detailed event proposals, contracts, and invoices, ensuring accuracy and clarity.
• Coordinate with internal culinary teams and external vendors to confirm event details, dietary needs, and delivery schedules.
• Maintain accurate client records and manage the event calendar using CRM and scheduling software.
• Troubleshoot any issues that may arise during the planning or execution phase of remote events.

Skills

Event coordination

Customer service

Organizational skills

CRM proficiency

Communication skills

Self-motivated

Food & catering passion

Tools

CRM systems

Office productivity software

Job description

Our client is seeking a highly organized and proactive Remote Catering Coordinator to manage client inquiries, event planning, and vendor coordination from anywhere. This position is pivotal in ensuring that clients receive exceptional service and that all catering events, managed remotely, run smoothly and efficiently. You will be the primary point of contact for clients, guiding them through menu selection, contract finalization, and logistical arrangements. This is a fantastic opportunity for an individual passionate about events and client relations who excels in a remote work environment, contributing to the company's reputation for excellence in the Western Cape region and beyond.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and online platforms.


• Guide clients through menu options, customization, and event packages, providing expert recommendations.


• Prepare detailed event proposals, contracts, and invoices, ensuring accuracy and clarity.


• Coordinate with internal culinary teams and external vendors to confirm event details, dietary needs, and delivery schedules.


• Maintain accurate client records and manage the event calendar using CRM and scheduling software.


• Troubleshoot any issues that may arise during the planning or execution phase of remote events.

Requirements

• Proven experience in event planning, coordination, or a customer-facing role within the hospitality or catering industry.


• Exceptional organizational skills and the ability to manage multiple projects simultaneously in a remote setting.


• Excellent written and verbal communication skills, with a professional and friendly demeanor.


• Proficiency in using office productivity software and CRM systems.


• Self‑motivated with the ability to work independently and meet deadlines without direct supervision.


• A passion for food and exceptional customer service is essential.

Benefits

• Competitive pro-rata salary and flexible working hours.


• The convenience and flexibility of a fully remote position, working from George or any preferred location.


• Opportunity to be part of a dynamic and growing team in the catering industry.


• Access to ongoing training and professional development resources.


• Supportive remote work culture with regular virtual team engagement.