Remote Catering Account Manager Grow Key Client Partnerships

Placements24

Randburg

Hybrid

ZAR 350,000 - 600,000

Full time

6 days ago

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Benefits offered by this job

Competitive salary

Commission opportunities

Flexible remote work

Professional development

Industry insights

Job summary

Placements24 is seeking a motivated Remote Catering Account Manager to oversee a portfolio of catering clients from a distance. You will build strong relationships, understand client needs, and ensure flawless service delivery while coordinating with internal and external partners.

The role emphasizes proactive account management, upselling opportunities, and maintaining high satisfaction. You will work with cross-functional teams to exceed client expectations and contribute to business growth

Qualifications

Proven experience in account management, sales, or client relations in catering or hospitality.
Excellent communication, negotiation, and interpersonal skills for remote work.
Strong understanding of catering operations and event planning.
Ability to manage multiple client accounts and prioritize effectively.
Proficiency in CRM software and remote client management tools.

Responsibilities

Develop and nurture long-term relationships with key catering clients remotely.
Translate client requirements into detailed service plans for internal teams.
Coordinate with operations, culinary, and delivery teams for seamless execution of catering services.
Proactively address client concerns to ensure satisfaction.
Identify opportunities for upselling and cross-selling services.
Monitor client feedback and implement continuous improvement strategies.