Remote Care Specialist — Social Support & Crisis Counseling

Placements24; South Africa; Remote; ZAR 300.000 - 420.000; Vollzeit

Benefits dieser Stelle

Home office stipend

Flexible working hours

Online training and development

Mental wellness resources

Zusammenfassung

Placements24 in South Africa is seeking a Remote Support Specialist to provide remote emotional support, counseling, and practical guidance to vulnerable adults from a home office, using phone, video calls and messaging. You will conduct welfare checks, assess risks, connect clients with resources, and maintain confidential records in a secure online system.

A Bachelor's degree in Social Work, Psychology or Counselling and at least 2 years of remote direct support experience are required.

Qualifikationen

• Bachelor's degree in Social Work, Psychology, Counselling or a related field.
• Minimum 2 years' experience in direct support, counselling, or social work.
• Proven ability to provide remote support and intervention.

Aufgaben

• Provide remote emotional support, counseling and practical advice via phone, video calls and messaging.
• Conduct welfare checks and monitor client well-being.
• Identify and assess risks and interventions during crises.

Kenntnisse

Active listening

Empathy

Crisis management

Digital communication tools

Remote work

Home office setup

Ausbildung

Bachelor's degree in Social Work / Psychology / Counselling

Tools

Zoom

Teams

CRM systems

Jobbeschreibung

Placements24 in South Africa is seeking a Remote Support Specialist to provide remote emotional support, counseling, and practical guidance to vulnerable adults from a home office, using phone, video calls and messaging. You will conduct welfare checks, assess risks, connect clients with resources, and maintain confidential records in a secure online system.

A Bachelor's degree in Social Work, Psychology or Counselling and at least 2 years of remote direct support experience are required.