Remote Care Coordinator - Chronic Disease Management

Placements24; Vereeniging; Hybrid; ZAR 420,000 - 520,000; Full time

Benefits offered by this job

Fully remote work arrangement

Comprehensive telehealth training

Equipment provided or stipend

Performance-based incentives

Supportive virtual team environment

Job summary

Placements24 is seeking an experienced Remote Care Coordinator to join a fully remote team in South Africa. The role focuses on coordinating care for patients with chronic diseases, delivering education, and leveraging telehealth tools to improve outcomes nationwide.

The ideal candidate holds an EN or relevant degree with 3–5 years in chronic disease management, strong communication, and digital literacy to support remote patient engagement and care planning.

Qualifications

• Registered nurse or health/social care degree with current registration.
• Minimum 3–5 years in chronic disease management or community health settings.
• Experience with telehealth, EMR/EHR, and remote monitoring technologies.

Responsibilities

• Conduct remote patient assessments and develop individualized care plans for chronic diseases.
• Provide ongoing patient education on disease management and adherence.
• Monitor health status via telehealth tools and maintain documentation.
• Coordinate care with physicians and other providers.
• Assist patients in accessing community resources and support groups.

Skills

Communication

Empathy

Time management

Independent work

Team collaboration

Education

Registered Nursing qualification (EN) or relevant degree

Tools

Telehealth platforms

EMR/EHR systems

Remote monitoring tech

Job description

About the Role

Our client is seeking an experienced and compassionate Remote Care Coordinator specializing in Chronic Disease Management to join their fully remote team. This critical role focuses on providing ongoing support, education, and coordination of care for patients living with chronic conditions. You will leverage technology to connect with patients, monitor their health, facilitate adherence to treatment plans, and connect them with appropriate healthcare resources. The ideal candidate will have a strong clinical background, excellent communication and digital literacy skills, and a passion for improving patient outcomes through remote care. This is a fully remote, full-time position offering a unique opportunity to work flexibly while making a significant impact in **Community & Social Care** from anywhere in **South Africa**.

Key Responsibilities

• Conduct remote patient assessments and develop individualized care plans for individuals with chronic diseases.
• Provide ongoing patient education on disease management, medication adherence, and lifestyle modifications.
• Monitor patient health status through telehealth platforms, remote monitoring devices, and regular communication.
• Coordinate care with primary care physicians, specialists, and other healthcare providers.
• Facilitate patient access to relevant community resources and support groups.
• Respond to patient inquiries and concerns promptly and professionally via phone, email, and secure messaging.
• Maintain accurate and confidential electronic health records and documentation.
• Identify potential health risks and implement proactive intervention strategies.
• Assist in the development and refinement of remote care protocols and best practices.
• Empower patients to actively participate in their own health management journey.

Requirements

• A registered nursing qualification (e.g., EN) or a relevant degree in a health or social care field.
• Current registration with the relevant professional council (e.g., SANC).
• Minimum of 3-5 years of experience in chronic disease management, community health nursing, or a related clinical setting.
• Proven experience and comfort with telehealth platforms, EMR/EHR systems, and remote patient monitoring technologies.
• Excellent communication, empathy, and active listening skills.
• Strong organizational and time management abilities for remote work.
• Ability to work independently and as part of a distributed team.
• Proficiency in standard office software (Microsoft Office Suite).
• A stable internet connection and a dedicated home office setup are required.
• A passion for leveraging technology to improve healthcare access and outcomes.

Benefits

• Highly competitive salary: R per annum.
• Fully remote work arrangement, offering significant flexibility and work-life balance.
• Opportunity to be at the forefront of innovative remote healthcare delivery.
• Comprehensive training on our telehealth platforms and tools.
• Supportive virtual team environment with regular check-ins and collaboration.
• Contribution to the advancement of **Community & Social Care** through technology.
• Opportunities for professional growth and specialization in telehealth.
• Company-provided equipment (if applicable) or a technology stipend.
• Performance-based incentives.
• Making a tangible difference in the lives of patients nationwide.