Remote Care Coordinator - Chronic Disease Management

Placements24; Midrand; Hybrid; ZAR 1,153,000 - 1,482,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid time off

Job summary

Placements24 is recruiting a proactive Remote Care Coordinator specializing in Chronic Disease Management. The role supports patients with chronic conditions through telehealth, guiding treatment plans, monitoring progress, and coordinating with healthcare providers to ensure optimal outcomes.

You will educate patients and families, maintain records in EHR, and use data analytics to track progress. A home office with reliable internet is required, and remote work offers strong autonomy.

Qualifications

• Excellent communication and interpersonal skills essential for patient coaching and education.
• Proven ability to manage remote patient caseloads with empathy and professionalism.
• Experience in chronic disease management and case coordination is required.
• Comfort with telehealth tools and digital health platforms is necessary.

Responsibilities

• Develop and implement personalized care plans for patients with chronic diseases.
• Conduct regular remote patient check-ins via phone, video, or secure messaging.
• Monitor vital signs and treatment adherence using provided tech.

Skills

Excellent communication

Remote patient management

Empathy and patient-centered care

Active listening

Telehealth proficiency

Education

Registered Nurse (RN) or equivalent healthcare professional qualification

Tools

Telehealth platforms

EHR systems

Job description

About the Role

Our client is seeking a proactive and empathetic Remote Care Coordinator specializing in Chronic Disease Management. This is a fully remote position, allowing you to contribute your expertise from anywhere. You will be responsible for overseeing the care of patients living with chronic conditions such as diabetes, hypertension, heart disease, and respiratory illnesses. Utilizing advanced telehealth platforms and communication tools, you will guide patients through their treatment plans, monitor their progress, provide education, and coordinate with healthcare providers to ensure optimal health outcomes. Your role is crucial in empowering patients to manage their conditions effectively and improve their quality of life, bridging the gap between occasional clinical visits. This role is essential for providing continuous support and management for our patient population.

Key Responsibilities

• Develop and implement personalized care plans for patients with chronic diseases.
• Conduct regular remote patient check-ins via phone, video calls, and secure messaging.
• Monitor patient vital signs, symptoms, and adherence to treatment plans using provided technology.
• Educate patients and their families about chronic disease management, medication, and lifestyle modifications.
• Coordinate with physicians, specialists, and other healthcare professionals to ensure seamless care transitions and interventions.
• Identify potential health risks and proactively address patient concerns.
• Maintain accurate and detailed patient records within the Electronic Health Record (EHR) system.
• Utilize data analytics to track patient progress and identify trends.
• Assist patients in navigating the healthcare system and accessing necessary resources.
• Respond to patient inquiries and provide timely support and guidance.
• Contribute to the continuous improvement of chronic disease management protocols and patient engagement strategies.

Requirements

• Registered Nurse (RN) or relevant healthcare professional qualification with a strong background in chronic disease management.
• Proven experience in case management, patient education, or care coordination.
• Familiarity with common chronic conditions and their management.
• Excellent communication, interpersonal, and active listening skills.
• Proficiency in using telehealth platforms, EHR systems, and other digital health tools.
• Strong organizational skills and the ability to manage a remote caseload effectively.
• Empathy, patience, and a patient-centered approach to care.
• Ability to work independently and as part of a distributed team.
• A dedicated home office setup with reliable high-speed internet is required.
• Relevant certifications in chronic disease management or patient education are advantageous.

Benefits

This is a fully remote role offering unparalleled flexibility and the opportunity to work from any location. Our client provides a competitive salary and a comprehensive benefits package, including health insurance, retirement contributions, and ample paid time off. You will receive ongoing training on the latest telehealth technologies and best practices in chronic disease management. Join a supportive, innovative, and growing healthcare organization that is committed to improving patient lives through remote care solutions. This position offers significant autonomy and the chance to make a substantial impact.