Remote Administrative Assistant for E‑Commerce & Billing

ISTA Solutions; South Africa; Remote; ZAR 120,000 - 180,000; Full time

Job summary

A dynamic BPO company is seeking a proactive Administrative Assistant to provide operational support. The role involves managing billing, vendor communication, and customer inquiries. Candidates should have strong written communication skills and experience with tools like Canva and Adobe Illustrator. A fully remote position within South Africa requires adherence to EST working hours. Previous administrative experience and familiarity with Shopify are essential.

Qualifications

• Previous experience in an Administrative Assistant or Executive Assistant role.
• Strong written communication and clear verbal communication skills.
• Exposure to e-commerce environments is advantageous.

Responsibilities

• Download, enter, and save invoices and bills accurately.
• Communicate with vendors regarding billing queries.
• Respond to customer inquiries via email and live chat.
• Create and update graphics using Canva and Adobe Illustrator.
• Support online store and customer workflows on Shopify.

Skills

Strong written communication skills

Hands-on experience with Canva

Basic computer navigation

Experience with Shopify

Tools

Adobe Illustrator

MS Office

Job description

A dynamic BPO company is seeking a proactive Administrative Assistant to provide operational support. The role involves managing billing, vendor communication, and customer inquiries. Candidates should have strong written communication skills and experience with tools like Canva and Adobe Illustrator. A fully remote position within South Africa requires adherence to EST working hours. Previous administrative experience and familiarity with Shopify are essential.