Regional Retail Leader, South Africa — Multi-Store

Cotton On Group; Durban; On-site; ZAR 600,000 - 750,000; Full time

Benefits offered by this job

50% off Cotton On Group Brands

Wellness support 24/7

Paid Parental Leave program

Local & Global career growth

Job summary

Cotton On Group is seeking an Area Manager to oversee performance, culture and customer experience across a portfolio of stores. You will lead store managers, collaborate with VM and Merchandise, and champion the Cotton On Way in every location.

The role demands a commercially sharp, people-obsessed retail leader who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences through people.

Qualifications

• Proven experience leading multiple stores and driving performance.
• Ability to analyse store data and translate into actions.
• Strong people leadership with coaching and development focus.

Responsibilities

• Lead and embed the Cotton On Way across a portfolio of stores.
• Drive performance across people, customer experience and financials.
• Partner with VM and Merchandise to review performance and brand direction.
• Provide timely insights to ensure a seamless customer experience.

Skills

Multi-site leadership

Data analysis

People leadership

Communication

Customer focus

Change management

Problem solving

Retail product knowledge

Job description

Cotton On Group is seeking an Area Manager to oversee performance, culture and customer experience across a portfolio of stores. You will lead store managers, collaborate with VM and Merchandise, and champion the Cotton On Way in every location.

The role demands a commercially sharp, people-obsessed retail leader who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences through people.