Regional Manager

IGrow Wealth Investments; Midrand; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

IGrow Wealth Investments in Midrand, Gauteng, seeks an experienced Regional Manager to lead residential property management across multiple portfolios. You will guide large teams, drive performance, and implement technology-driven processes to optimise operations.

The role demands strong knowledge of rental legislation, compliance, KPIs, and cost-saving initiatives, with a track record of improving service quality, tenant relationships, and financial outcomes for owners.

Qualifications

• Minimum 5 years residential rentals/property management experience.
• Minimum 3 years managing a rental/property management team.
• Proven experience managing a substantial residential rental portfolio.
• Strong knowledge of rental legislation and compliance.
• PPRA-compliant or able to meet the applicable PPRA requirements for the position.
• Strong understanding of rental collections, arrears and financial performance.
• Experience managing multiple teams and/or geographical areas.
• Demonstrated KPI and performance management experience.
• Strong landlord and tenant relationship/escalation management.
• Valid driver's licence and own vehicle.

Responsibilities

• Lead the design and implementation of technology-driven systems to optimize rental property management.
• Streamline business operations through automation, data analytics, and workflow improvements.
• Ensure integration of CRM, accounting, and property management platforms for seamless operations.
• Establish and refine processes to improve response times, service quality, and overall efficiency.
• Implement a structured RACI framework to define roles and responsibilities.
• Implement strategic cost-saving initiatives to reduce levies for property owners.
• Oversee managing agents to ensure transparency, efficiency, and accountability in financial and operational management.
• Conduct regular audits of managing agents to identify areas of improvement and cost-saving opportunities.
• Implement best practices in procurement, supplier negotiations, and expense management to lower operational costs.
• Introduce performance-based agreements with managing agents to ensure value driven service delivery.
• Develop and implement a structured oversight model that allows the company to charge a management fee for cost-saving and efficiency improvements provided to body corporates.
• Leverage economies of scale to negotiate better service contracts and pass savings on to property owners.
• Develop and oversee the implementation of a structured maintenance management system.
• Ensure preventative and reactive maintenance processes are efficient, cost-effective, and transparent.
• Implement a digital tracking system for maintenance requests, approvals, and completion timelines.
• Build a vetted network of reliable contractors and service providers.
• Optimize maintenance cost structures while ensuring high service quality for property owners and tenants.
• Monitor and set maintenance KPIs, including response times, cost efficiency, and tenant satisfaction.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Any other role-specific duties as required.
• Regular reporting to CEO of IGrow Group of Companies.

Skills

Residential property management

Team management

Portfolio management

Legal compliance (PPRA)

Rent collection & arrears

Multi-team / multi-area leadership

KPI & performance management

Landlord/tenant relationship mgmt

Driver's license

Tools

CRM systems

Accounting software

Property management platforms

Job description

IGrow Wealth Investments Group of Companies, proudly positioned as South Africa’s #1 Investment company, is seeking an experienced Regional Manager to join their team in Midrand, Gauteng.

If you are a visionary leader in residential property management, with a proven track record of guiding large teams and driving results across expansive portfolios, this is your opportunity to step into a role where your expertise truly matters.

To qualify for this position, you need:

• Minimum 5 years residential rentals/property management experience.
• Minimum 3 years managing a rental/property management teamProven experience managing a substantial residential rental portfolio.
• Strong knowledge of rental legislation and compliance.
• PPRA-compliant or able to meet the applicable PPRA requirements for the position.
• Strong understanding of rental collections, arrears and financial performance.
• Experience managing multiple teams and/or geographical areas.
• Demonstrated KPI and performance management experience.
• Strong landlord and tenant relationship/escalation management.
• Valid driver's licence and own vehicle.

Duties and responsibilities include, but not limited to:

• Lead the design and implementation of technology-driven systems to optimize rental property management.
• Streamline business operations through automation, data analytics, and workflow improvements.
• Ensure integration of CRM, accounting, and property management platforms for seamless operations.
• Establish and refine processes to improve response times, service quality, and overall efficiency.
• Implement a structured RACI framework to define roles and responsibilities.
• Implement strategic cost-saving initiatives to reduce levies for property owners.
• Oversee managing agents to ensure transparency, efficiency, and accountability in financial and operational management.
• Conduct regular audits of managing agents to identify areas of improvement and cost-saving opportunities.
• Implement best practices in procurement, supplier negotiations, and expense management to lower operational costs.
• Introduce performance-based agreements with managing agents to ensure value driven service delivery.
• Develop and implement a structured oversight model that allows the company to charge a management fee for cost-saving and efficiency improvements provided to body corporates.
• Leverage economies of scale to negotiate better service contracts and pass savings on to property owners.
• Lead the design and implementation of technology-driven systems to optimize rental property management.
• Streamline business operations through automation, data analytics, and workflow improvements.
• Ensure integration of CRM, accounting, and property management platforms for seamless operations.
• Establish and refine processes to improve response times, service quality, and overall efficiency.
• Implement a structured RACI framework to define roles and responsibilities.
• Implement strategic cost-saving initiatives to reduce levies for property owners.
• Oversee managing agents to ensure transparency, efficiency, and accountability in financial and operational management.
• Conduct regular audits of managing agents to identify areas of improvement and cost-saving opportunities.
• Implement best practices in procurement, supplier negotiations, and expense management to lower operational costs.
• Introduce performance-based agreements with managing agents to ensure value driven service delivery.
• Develop and implement a structured oversight model that allows the company to charge a management fee for cost-saving and efficiency improvements provided to body corporates.
• Leverage economies of scale to negotiate better service contracts and pass savings on to property owners.
• Develop and oversee the implementation of a structured maintenance management system.
• Ensure preventative and reactive maintenance processes are efficient, cost-effective, and transparent.
• Implement a digital tracking system for maintenance requests, approvals, and completion timelines.
• Build a vetted network of reliable contractors and service providers.
• Optimize maintenance cost structures while ensuring high service quality for property owners and tenants.
• Monitor and set maintenance KPIs, including response times, cost efficiency, and tenant satisfaction.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Any other role-specific duties as required.
• Regular reporting to CEO of IGrow Group of Companies.

If you do not receive feedback within two weeks of submitting your application, please consider your application unsuccessful.