Regional Head of Training - Sales & Customer Experience

ARCS; Wes-Kaap; Vor Ort; ZAR 550.000 - 850.000; Vollzeit

Zusammenfassung

ARCS, based in South Africa's Western Cape, seeks an experienced Training and Development leader to drive performance coaching across dealership networks. The role focuses on elevating employee skills through facilitation, coaching and the deployment of modern learning solutions.

The ideal candidate has extensive L&D experience, a proven track record of boosting sales performance through training, and willingness to travel regionally to support multiple sites.

Qualifikationen

• Minimum 5 years' experience in Training, Learning & Development or Performance Coaching.
• At least 2 years' experience in a senior, management or regional training position.
• Automotive / motor retail experience will be highly advantageous.
• Proven track record of improving employee performance through training and coaching.
• Facilitator or Assessor qualification advantageous.
• Knowledge of SDF responsibilities, WSP/ATR submissions and skills development compliance beneficial.
• Valid driver's licence.
• Willingness to travel between dealerships regionally.

Kenntnisse

Excellent presentation and facilitatio

Leadership coaching mentoring

Communication and interpersonal

Planning organisational analytical

Results-driven sales/customer focus

Digital learning platforms

Willingness to travel regionally

Ausbildung

Facilitator or Assessor qualification

Tools

SDF responsibilities knowledge (WSP/ATR)

Jobbeschreibung

Minimum Requirements:

• Minimum 5 years' experience in Training, Learning & Development or Performance Coaching.
• At least 2 years' experience in a senior, management or regional training position.
• Automotive / motor retail experience will be highly advantageous.
• Proven track record of improving employee performance through training and coaching.
• Facilitator or Assessor qualification advantageous.
• Knowledge of SDF responsibilities, WSP/ATR submissions and skills development compliance beneficial.
• Valid driver's licence.
• Willingness to travel between dealerships regionally.

Skills & Competencies:

• Excellent presentation and facilitation skills.
• Strong leadership, coaching and mentoring abilities.
• Excellent communication and interpersonal skills.
• Strong planning, organisational and analytical abilities.
• Results-driven with a passion for sales performance and customer experience.
• Proficiency in digital learning platforms and training technologies.