Regional Field Service Technician: On-Site Repairs & Support

Helderberg Personnel CC; Somerset West; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Helderberg Personnel CC is seeking a diligent service technician to diagnose, repair, and test equipment at client sites and in the workshop, aiming for a zero return rate. You will quote, inspect, perform on-site service, and handle workshop administration, while remaining available for after-hours standby. A Matric certificate and a basic electrical/electronic background help, and willingness to travel regionally with a valid licence.

Qualifications

• Matric certificate required; electrical/electronic qualification is a plus.
• Minimum 6 months hands-on electrical/electronic experience and strong customer service.
• Driver's licence with own vehicle and willingness to travel regionally.

Responsibilities

• Repairs & Maintenance: diagnose, repair, and test equipment at client locations and in the workshop.
• Quoting & Inspections: inspect units, create service reports with photos, submit quotes.
• Customer Service & Client Sites: act as brand ambassador, provide prompt on-site service, assist with loading/offloading.
• Workshop & Admin: book machines in/out, tag IDs, complete logs, maintain stock accuracy.
• Standby & Call-outs: participate in scheduled calls and after-hours weekend standby duties.

Skills

Customer service experience

Verbal communication skills

Professional appearance

Tool and stock management

High ethical standards

Education

Matric certificate

Electrical/electronic qualification (advantage)

Tools

MS Office (Word)

MS Office (Excel)

MS Office (Outlook)

Job description

Helderberg Personnel CC is seeking a diligent service technician to diagnose, repair, and test equipment at client sites and in the workshop, aiming for a zero return rate. You will quote, inspect, perform on-site service, and handle workshop administration, while remaining available for after-hours standby. A Matric certificate and a basic electrical/electronic background help, and willingness to travel regionally with a valid licence.