Recruitment Operations Lead - Hybrid & AI-Driven Hiring

Genpact Ltd.

Randburg

Hybrid

ZAR 600,000 - 900,000

Full time

8 days ago

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Job summary

Genpact is seeking a Front Line Manager - HRO - Recruitment Operations to lead end-to-end recruitment processes across requisition management, candidate pipelines, interview coordination, and offer management in a fast-moving, AI-driven environment. The role emphasizes collaboration with HR, TA partners, and business stakeholders to meet hiring targets while maintaining compliance and data integrity.

Based in South Africa with hybrid work, you will drive process improvements, SLA monitoring, and

Qualifications

Bachelor degrees in Commerce, Economics and Finance.
Masters degrees in MBA and Business Analytics.

Responsibilities

Manage end-to-end recruitment operations including requisition management, candidate pipeline tracking, interview coordination, and offer processing.
Ensure timely and accurate execution of hiring processes in alignment with organizational policies and compliance standards.
Collaborate with Talent Acquisition, HR Business Partners, and business stakeholders to meet hiring targets and workforce planning goals.
Monitor recruitment SLAs, quality metrics, and process adherence; implement corrective actions where necessary.
Drive process improvements and automation initiatives to enhance efficiency and candidate experience.
Maintain accurate and up-to-date records in recruitment systems and ensure data integrity across platforms.
Support internal audits and reporting requirements related to recruitment operations.