Recruitment Operations Leader — AI-Driven Hiring

8201 Genpact South Africa (Pty) Ltd; Randburg; On-site; ZAR 600,000 - 1,200,000; Full time

Job summary

Genpact is seeking a Front Line Manager - HRO - Recruitment Operations to lead end-to-end recruitment processes, driving efficiency and compliance across hiring activities. You will coordinate requisitions, pipelines, interviews, and offers while partnering with Talent Acquisition, HRBPs, and business stakeholders.

The role emphasizes process improvements, data integrity, and regular SLA monitoring to meet hiring targets in a fast-moving, innovation-driven environment.

Qualifications

• Experience managing end-to-end recruitment operations and SLAs.
• Ability to collaborate with HR partners and business stakeholders.
• Strong data and process improvement mindset for recruitment.

Responsibilities

• Oversee end-to-end recruitment operations including requisition management and interview coordination.
• Ensure timely, accurate hiring processes aligned with policies and compliance.
• Monitor SLAs, quality metrics, and drive automation to boost efficiency.
• Maintain records in recruitment systems and support internal audits.

Skills

Talent Acquisition

Talent Pipeline

Talent Recruitment

Talent Sourcing

Education

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Master's - Business Administration

Master's - Business Analytics

PHR Certification

Job description

Genpact is seeking a Front Line Manager - HRO - Recruitment Operations to lead end-to-end recruitment processes, driving efficiency and compliance across hiring activities. You will coordinate requisitions, pipelines, interviews, and offers while partnering with Talent Acquisition, HRBPs, and business stakeholders.

The role emphasizes process improvements, data integrity, and regular SLA monitoring to meet hiring targets in a fast-moving, innovation-driven environment.