Hybrid Recruitment Operations Front Line Manager

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; South Africa; Hybrid; ZAR 600,000 - 800,000; Full time

Job summary

Genpact is seeking a Front Line Manager - HRO - Recruitment Operations in South Africa. You will lead end-to-end recruitment processes, coordinate interviews and offers, and partner with Talent Acquisition, HR Business Partners, and stakeholders to meet hiring targets while ensuring policy compliance.

The role emphasizes process improvements, data integrity, and collaboration across teams in a hybrid work environment.

Qualifications

• Bachelor-level or higher in a business-related field (Commerce/Economics/Finance).
• MBA or Masters in analytics preferred.
• Professional certifications like PHR are beneficial.

Responsibilities

• Manage end-to-end recruitment operations including requisition management and candidate pipeline tracking.
• Coordinate interviews and offers ensuring compliance with policies.
• Collaborate with Talent Acquisition, HRBP, and stakeholders to meet hiring targets and workforce plans.
• Monitor SLAs and quality metrics; drive improvements and automation.

Skills

AWS

IT Service Desk

Education

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - Business Administration

Masters - Business Analytics

Job description

Genpact is seeking a Front Line Manager - HRO - Recruitment Operations in South Africa. You will lead end-to-end recruitment processes, coordinate interviews and offers, and partner with Talent Acquisition, HR Business Partners, and stakeholders to meet hiring targets while ensuring policy compliance.

The role emphasizes process improvements, data integrity, and collaboration across teams in a hybrid work environment.