Front Line Manager - HRO - Recruitment Operations 4C

8201 Genpact South Africa (Pty) Ltd; Randburg; Ibrido; ZAR 600.000 - 900.000; Tempo pieno

Descrizione del lavoro

Genpact is seeking a Front Line Manager - HRO - Recruitment Operations to lead end-to-end recruitment processes across requisition management, candidate pipelines, interview coordination, and offer management in a fast-moving, AI-driven environment. The role emphasizes collaboration with HR, TA partners, and business stakeholders to meet hiring targets while maintaining compliance and data integrity.

Based in South Africa with hybrid work, you will drive process improvements, SLA monitoring, and

Competenze

• Bachelor degrees in Commerce, Economics and Finance.
• Masters degrees in MBA and Business Analytics.

Mansioni

• Manage end-to-end recruitment operations including requisition management, candidate pipeline tracking, interview coordination, and offer processing.
• Ensure timely and accurate execution of hiring processes in alignment with organizational policies and compliance standards.
• Collaborate with Talent Acquisition, HR Business Partners, and business stakeholders to meet hiring targets and workforce planning goals.
• Monitor recruitment SLAs, quality metrics, and process adherence; implement corrective actions where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and candidate experience.
• Maintain accurate and up-to-date records in recruitment systems and ensure data integrity across platforms.
• Support internal audits and reporting requirements related to recruitment operations.

Conoscenze

AWS

IT Service Desk

English (C2)

Formazione

Bachelors - Commerce

Bachelors - Economics

Bachelors - Finance

Masters - MBA

Masters - Business Analytics

Descrizione del lavoro

Front Line Manager - HRO - Recruitment Operations Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Responsibilities

• Manage end-to-end recruitment operations including requisition management, candidate pipeline tracking, interview coordination, and offer processing.
• Ensure timely and accurate execution of hiring processes in alignment with organizational policies and compliance standards.
• Collaborate with Talent Acquisition, HR Business Partners, and business stakeholders to meet hiring targets and workforce planning goals.
• Monitor recruitment SLAs, quality metrics, and process adherence; implement corrective actions where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and candidate experience.
• Maintain accurate and up-to-date records in recruitment systems and ensure data integrity across platforms.
• Support internal audits and reporting requirements related to recruitment operations.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Required Skills

• Amazon Web Services (AWS)
• IT Service Desk Language English (Required)
• Language Proficiency - Proficient - C2

Job Details

• Additional Job Location
• Job Type Fixed Term (Fixed Term)
• Job End Date 2027-11-30
• Master Skill List - HRO - Recruitment Operations
• Remote Type - Hybrid
• Work Shift - Standard (South Africa)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‐driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
• Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.