Front Line Manager - HRO - Recruitment Operations 4A

8201 Genpact South Africa (Pty) Ltd; Randburg; Vor Ort; ZAR 600.000 - 1.200.000; Vollzeit

Zusammenfassung

Genpact is seeking a Front Line Manager - HRO - Recruitment Operations to lead end-to-end recruitment processes, driving efficiency and compliance across hiring activities. You will coordinate requisitions, pipelines, interviews, and offers while partnering with Talent Acquisition, HRBPs, and business stakeholders.

The role emphasizes process improvements, data integrity, and regular SLA monitoring to meet hiring targets in a fast-moving, innovation-driven environment.

Qualifikationen

• Experience managing end-to-end recruitment operations and SLAs.
• Ability to collaborate with HR partners and business stakeholders.
• Strong data and process improvement mindset for recruitment.

Aufgaben

• Oversee end-to-end recruitment operations including requisition management and interview coordination.
• Ensure timely, accurate hiring processes aligned with policies and compliance.
• Monitor SLAs, quality metrics, and drive automation to boost efficiency.
• Maintain records in recruitment systems and support internal audits.

Kenntnisse

Talent Acquisition

Talent Pipeline

Talent Recruitment

Talent Sourcing

Ausbildung

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Master's - Business Administration

Master's - Business Analytics

PHR Certification

Jobbeschreibung

Front Line Manager - HRO - Recruitment Operations

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry‑first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large‑scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Responsibilities

Manage end-to-end recruitment operations including requisition management, candidate pipeline tracking, interview coordination, and offer processing. Ensure timely and accurate execution of hiring processes in alignment with organizational policies and compliance standards. Collaborate with Talent Acquisition, HR Business Partners, and business stakeholders to meet hiring targets and workforce planning goals. Monitor recruitment SLAs, quality metrics, and process adherence; implement corrective actions where necessary. Drive process improvements and automation initiatives to enhance efficiency and candidate experience. Maintain accurate and up-to-date records in recruitment systems and ensure data integrity across platforms. Support internal audits and reporting requirements related to recruitment operations.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics Certifications Professional in Human Resources (PHR) - Symbiosis Instute of Distant LearningSymbiosis Instute of Distant Learning

Required Skills

Talent Acquisition, Talent Pipeline, Talent Recruitment, Talent Sourcing Language English (Required) Language Proficiency - Proficient - C2

Additional Job Information

Additional Job Location - Job Type Fixed Term (Fixed Term) Job End Date 2026-10-31 Master Skill List - HRO - Recruitment Operations Remote Type - Office Work Shift - Standard (South Africa)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

We’re an agentic and advanced technology solutions company that runs mission‑critical operations for the world’s leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you’ll be in it. At Genpact, your expertise grows because you’re inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you’ll work on real challenges that change how the world’s leading companies operate. There’s a lot to learn here, and room to grow.