TP South Africa is seeking an experienced and results-driven Recruitment Assistant Manager to support the delivery of effective recruitment operations and talent acquisition strategies.
The successful candidate will assist in managing the recruitment function, ensuring vacancies are filled within agreed timelines while maintaining high-quality hiring standards and a positive candidate experience. This role requires strong leadership, stakeholder management, recruitment expertise and the ability to drive performance in a fast-paced environment.
Key Responsibilities
- Support the Recruitment Manager in overseeing daily recruitment operations and delivery against hiring targets.
- Manage and monitor recruitment pipelines to ensure vacancies are filled within agreed turnaround times.
- Lead, coach and support recruitment team members to achieve individual and team performance objectives.
- Partner with hiring managers to understand workforce requirements, role profiles and recruitment priorities.
- Oversee candidate sourcing, screening, shortlisting, interviewing and selection processes.
- Monitor recruitment metrics, including time to fill, recruitment volumes, pipeline conversion and placement rates.
- Identify recruitment challenges and implement solutions to improve efficiency and delivery.
- Ensure compliance with recruitment policies, procedures, internal hiring processes and governance requirements.
- Maintain accurate recruitment reports, trackers and management updates.
- Build and maintain talent pipelines to support current and future workforce requirements.
- Promote a consistent and professional candidate experience throughout the recruitment process.
- Support continuous improvement initiatives to strengthen recruitment processes and service delivery.
- Assist with escalations and provide recruitment updates to senior stakeholders as required.
- Relevant experience in recruitment or talent acquisition, preferably within a contact centre or BPO environment.
- Previous experience in a supervisory, team leadership or recruitment management role.
- Proven ability to manage recruitment delivery against demanding targets and deadlines.
- Strong understanding of end-to-end recruitment processes and sourcing strategies.
- Experience using applicant tracking systems and recruitment reporting tools.
- Strong analytical skills, with the ability to interpret recruitment data and identify trends.
- Excellent communication, stakeholder management and relationship-building skills.
- Strong organisational, planning and problem-solving abilities.
- Demonstrated ability to coach, motivate and support team members.
- High attention to detail and a strong commitment to recruitment governance and process compliance.
- Recruitment delivery and operational management
- Leadership, coaching and performance management
- Stakeholder engagement and relationship management
- Data analysis and reporting
- Planning, prioritisation and problem-solving
- Process improvement and governance
- Accountability and results orientation
Why Join TP South Africa?
Join a dynamic recruitment environment where you can make a meaningful contribution to talent acquisition, team performance and business growth. This is an opportunity to strengthen recruitment delivery while supporting the development of people and processes.