Leisure Facility Operations Manager (Bloemfontein)

Placements24; Bloemfontein; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

On-site role

Bonuses potential

Annual leave

Retirement fund

Access to facility amenities

Professional development

Job summary

Placements24 in Bloemfontein is seeking a proactive Leisure Facility Operations Manager to oversee the daily running of a premier sports and recreation facility. This full-time, on-site role focuses on staff supervision, maintenance, budget oversight, safety compliance, and delivering an exceptional member experience.

You will lead a motivated team, implement efficient operating procedures, manage vendor contracts, and plan events to maximise service quality and community impact while

Qualifications

• Diploma or Bachelor's degree in Facility Management, Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in operations management in leisure/sports/hospitality.
• Proven experience in staff management, budgeting, and financial oversight.
• Strong understanding of health and safety regulations for public facilities.

Responsibilities

• Oversee daily operations of the leisure facility to ensure efficiency and high service standards.
• Lead and develop a team of operational staff, including scheduling, training, and performance reviews.
• Develop and implement policies and procedures to improve service delivery and safety.
• Manage the facility budget, costs, and revenue opportunities.
• Ensure compliance with health, safety, and environmental regulations.

Skills

Staff management

Budgeting

Leadership

Customer service

Problem solving

Education

Facility management / related degree

Tools

Facility management software

Job description

About the Role

Our client is looking for a proactive and experienced Leisure Facility Operations Manager to oversee the smooth and efficient running of a premier sports and recreation facility in Bloemfontein . This full-time, on-site position is crucial for ensuring a high-quality experience for all members and visitors. You will be responsible for managing all operational aspects, including staff supervision, facility maintenance, budget management, safety compliance, and customer service excellence. The ideal candidate possesses strong leadership skills, a keen eye for detail, and a comprehensive understanding of facility management within the leisure and sports industry. You will lead a team of operational staff, ensuring they are trained, motivated, and equipped to deliver exceptional service. This role requires a strategic thinker who can optimize resource allocation, implement efficient operational procedures, and maintain the facility to the highest standards. Join a reputable organization committed to providing outstanding leisure and sporting opportunities to the Bloemfontein community.

Key Responsibilities

• Oversee the daily operations of the leisure facility, ensuring efficiency and high standards of service.
• Manage and lead a team of operational staff, including scheduling, training, and performance evaluation.
• Develop and implement operational policies and procedures to enhance service delivery and safety.
• Manage the facility's budget, controlling costs and maximizing revenue opportunities.
• Ensure compliance with all health, safety, and environmental regulations.
• Oversee maintenance, cleaning, and repair schedules for the facility and its equipment.
• Manage vendor contracts and relationships for services such as catering, security, and maintenance.
• Implement and monitor customer service initiatives to ensure member satisfaction.
• Develop and manage operational plans for special events and programs held at the facility.
• Conduct regular inspections of the facility to ensure it is well-maintained and safe for use.
• Manage inventory of supplies and equipment.
• Respond to and resolve operational issues and customer complaints promptly.

Requirements

• Diploma or Bachelor's degree in Facility Management, Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably within the leisure, sports, or hospitality industry.
• Proven experience in staff management, budgeting, and financial oversight.
• Strong understanding of health and safety regulations relevant to public facilities.
• Excellent organizational, problem-solving, and decision-making skills.
• Proficiency in using facility management software and standard office applications.
• Exceptional customer service and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Demonstrated leadership abilities and a commitment to team development.
• Knowledge of maintenance and repair best practices for sports facilities is a plus.
• First Aid certification is an advantage.

Benefits

• Competitive annual salary of ZAR.
• Full-time, on-site position at a premier leisure facility in Bloemfontein .
• Opportunity to manage and enhance a key community asset.
• Professional development and training opportunities.
• Work within a dynamic and active environment.
• Be part of a dedicated team focused on member satisfaction.
• Potential for bonuses based on facility performance.
• Complimentary access to facility amenities.
• Retirement fund contribution.
• Paid annual leave.