Receptionist - Frontline department

Brights; Wes-Kaap; On-site; ZAR 134,000 - 190,000; Full time

Job summary

Brights is seeking a receptionist to handle daily front-desk duties and ensure excellent customer service. You will operate the switchboard, coordinate calls, and provide essential secretarial support to staff.

This role requires a minimum of 2 years in a similar role, strong communication skills, and the ability to manage multiple tasks efficiently in a busy office environment. Applicants should be neat, professional, and detail-oriented.

Qualifications

• Matric or equivalent (120 credits).
• Brights induction (service excellence).
• 2+ years in a similar reception/office role.
• Ability to handle pressure.
• Strong problem-solving skills.
• Effective verbal and written communication.

Responsibilities

• Open switchboard and general receptionist duties.
• Answer calls, direct to the right person, take messages.
• Provide secretarial support.
• Maintain office supplies inventory.
• Manage distribution of stationery and stock orders.

Skills

Verbal communication

Written communication

Problem solving

Planning and organizing

Attention to detail

Professionalism

Ability to work under pressure

Teamwork

Customer service

Education

Matric or 120 credits via Intercept courses

Tools

Computer skills

Job description

Purpose:

The purpose of this job is to ensure that all general reception duties are achieved on a daily basis, by ensuring excellent internal and external customer service at the reception desk ensuring customer satisfaction resulting in the promotion of the business.

KEY RESPONSIBILITIES:

• Open switchboard and general receptionist duties
• Answering the telephone, direct all calls to the relevant person/department and taking messages
• Provide secretarial support
• Maintain an adequate inventory of office supplies
• Manage the distribution of stuff stationery
• Record all emailed transfers and stock orders in log book for branches and inter-branch
• Maintain a general filing system for all correspondence (emails, faxes, & quotes)
• Manage diesel cards
• Be aware of Managers and staff who are on lunch, leave, and sick leave and report on schedule sheet
• Manage coffee machine and hand out coffee machine coins to stuff
• Manage notice boards
• Resolve cash discount queries
• Check price changes and credit slips
• File shop account slips, stock adjustment & staff memo’s
• Type and print out A4 shelf talkers
• Participate in perpetual stock takes
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• Brights Induction (service excellence)
• 2 Years minimum experience in a similar role
• Ability to handle pressure
• Problem solving skills
• Ability to communicate effectively (verbal & written) at all levels
• Planning, time management & organizing skills
• Excellent professional work standards
• Computer skills
• Decision making skills
• Willing to take on responsibility
• Attention to detail and high level of accuracy
• Professional and neat

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.