Operational Clerk - Building Department

Brights; Wes-Kaap; On-site; ZAR 150,000 - 180,000; Full time

Job summary

Brights in the Wes-Kaap region is seeking a Store Administrator to support the retail department with stock control, data entry and daily admin tasks. You will liaise with stores and suppliers to ensure product availability and accurate stock levels.

The role requires Matric or equivalent, at least 3 years in a similar role, and strong Microsoft Office skills. You will handle special orders, promotions, and routine reporting while delivering high-quality customer service.

Qualifications

• Matric or equivalent is required.
• Brights Induction (Service Excellence) completed or willing to complete.
• 3 years minimum experience in a similar role.
• Customer service training completed.
• Store training and product knowledge training.
• Strong communication skills (verbal & written) at all levels.
• Ability to work under pressure and manage time effectively.
• Computer skills – Microsoft Office (Word, Excel, E-mail).

Responsibilities

• Liaise with store personnel regarding supply and demand of products.
• Insert stock from suppliers and manage stock records.
• Process special orders, credits and stock take adjustments.
• Source out-of-stock products from suppliers or branches.
• Assist with reducing dormant and excess stock and with procurement of promotional stock.
• Attend to administrative duties in the department and improve processes.
• Report incidents to the manager on a daily basis.
• Maintain housekeeping of the work area and support superior as requested.

Skills

Communication skills

Time management

Handling pressure

MS Office

Customer service

Decision making

Education

Matric or Equivalent

Brights Induction (Service Excellence)

Tools

Microsoft Office

Job description

Purpose: The purpose of this job is to assist in the efficiency and effectiveness of the retail division by ensuring all administration tasks are complete timeously. This will result in achieving customer satisfaction, in order to generate sales and promote the business and create sustainable growth.

KEY RESPONSIBILITIES:

• Liaising with store persons regarding the supply and demand of products in department.
• Inserting stock from suppliers
• Processing special orders, credits & stock take adjustments
• Sourcing out-of-stock products from suppliers or branches
• Assisting with the reducing of dormant and excess stock
• Assisting with all line status reports
• Assisting with the procurement and return of promotional stock
• Attending to all administrative duties in department
• Initiating changes to improve processes and the business
• Managing of all IT related matters, hardware, software and K8 matters
• Reporting all incidents to manager on a daily basis
• Housekeeping of work area
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Matric or Equivalent
• Brights Induction (Service Excellence)
• 3 years minimum experience in similar role
• Customer Service Training
• Store Training and product knowledge training
• Willing to take on responsibility
• Decision making skills
• Ability to communicate effectively (verbal & written) at all levels
• Ability to handle pressure
• Computer skills – Microsoft office (Internet, E-mails, Word & Excel)
• Time management skills
  

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.