Senior Spa Receptionist

Advius; Somerset West; Vor Ort; ZAR 180.000 - 260.000; Vollzeit

Zusammenfassung

Advius is seeking a polished Senior Receptionist for a luxury spa estate in Somerset West, South Africa. You will be the first contact for spa guests, delivering a seamless five-star experience from check-in to check-out.

Responsibilities include managing spa reservations, guest inquiries, records, stock, and supporting the Spa Manager in daily operations, while maintaining a professional appearance in a fast-paced luxury environment.

Qualifikationen

• Grade 12 / Matric or equivalent minimum.
• At least 3 years’ experience in a similar receptionist role.
• Professional appearance and a service-oriented attitude.
• Ability to work independently in a fast-paced luxury environment.
• Willingness to work shifts, weekends and public holidays.

Aufgaben

• Deliver exceptional five-star guest service at all times.
• Manage spa reservations, guest enquiries, check-ins and check-outs.
• Provide administrative and operational support to the Spa Manager.
• Maintain accurate records, reports and guest information.
• Monitor stock levels and assist with stock takes.
• Manage petty cash and ensure health, safety and hygiene standards.

Kenntnisse

Guest service

Professional appearance

Communication

Independence

Shift work

Ausbildung

Grade 12 / Matric or equivalent

Jobbeschreibung

Somerset West, South Africa

Our client, a prestigious luxury hotel and spa estate in Somerset West, is known for wellness tourism and culinary and wine hospitality. They are looking for a polished, service-driven Senior Receptionist to be the first point of contact for their spa guests.

As Senior Receptionist, you will deliver a seamless five-star experience from the moment guests arrive until they leave. You will manage the spa front desk and provide administrative and operational support to the Spa Manager, helping the spa run smoothly in a fast-paced luxury environment.

KEY RESPONSIBILITIES INCLUDE

• Deliver exceptional five-star guest service at all times
• Manage spa reservations, guest enquiries, check-ins and check-outs
• Provide administrative and operational support to the Spa Manager
• Maintain accurate records, reports and guest information
• Monitor stock levels and assist with stock takes
• Manage petty cash
• Ensure compliance with health, safety and hygiene standards

Requirements

MINIMUM REQUIREMENTS

• Grade 12 / Matric or equivalent
• At least 3 years’ experience in a similar receptionist role
• Professional appearance and a service-oriented attitude
• Ability to work independently in a fast-paced luxury environment
• Willingness to work shifts, weekends and public holidays