Receptionist

Honey Recruitment Specialists; Stellenbosch; On-site; ZAR 102,000 - 122,000; Full time

Benefits offered by this job

Rotational shifts

Every second weekend schedule

Job summary

Honey Recruitment Specialists in Stellenbosch is seeking a friendly Receptionist to join the front desk team. The role involves welcoming guests, handling inquiries, and supporting the smooth daily operation of the property.

Previous reception experience is not essential; however, candidates with hospitality or customer service experience will have an advantage. Shifts include morning or afternoon, with every second weekend and no night shifts. Salary is R10,000 per month.

Qualifications

• No formal qualification required.
• Hospitality or customer service experience is advantageous but not essential.
• Proficient with computers, email and basic office software.

Responsibilities

• Welcome and assist guests on arrival.
• Provide friendly and professional customer service.
• Respond to guest inquiries in person and via email.
• Assist with general reception duties.
• Handle basic guest administration.
• Maintain accurate guest information.
• Answer queries and direct requests appropriately.
• Assist the Head Receptionist with daily reception activities.
• Follow established procedures and instructions.
• Assist with general administrative duties.
• Maintain a professional and welcoming reception environment.
• Communicate guest requests to the appropriate operational team members.

Skills

Customer service

Communication

Computer literacy

Teamwork

Education

No formal qualification required

Tools

Email

Microsoft Office

Job description

RECEPTIONIST

Salary

R10,000 per month

Working Hours

• Morning shift: 06:00 - 15:00

• Afternoon shift: 11:00 - 20:00

• Includes a 1-hour lunch break

• Required to work every second weekend

• No night shifts

Role Overview

We are looking for a friendly, professional and eager-to-learn Receptionist to join the front desk team.

The Receptionist will work closely with the Head Receptionist and will be responsible for assisting guests, handling general reception duties and supporting the smooth daily operation of the property.

Previous reception experience is not essential; however, candidates with hospitality, customer service or reception experience will have an advantage.

Key Responsibilities

• Welcome and assist guests upon arrival.

• Provide friendly and professional customer service.

• Respond to guest enquiries in person and via email.

• Assist with general reception duties.

• Handle basic guest administration.

• Maintain accurate guest information.

• Answer queries and direct requests appropriately.

• Assist the Head Receptionist with daily reception activities.

• Follow established procedures and instructions.

• Assist with general administrative duties.

• Maintain a professional and welcoming reception environment.

• Communicate guest requests to the appropriate operational team members.

Requirements

• No formal qualification required.

• Previous reception, hospitality or customer service experience is advantageous but not essential.

• Computer literate.

• Comfortable using email and basic computer systems.

• Able to communicate professionally with guests face-to-face and in writing.

• Good verbal and written communication skills.

• Willingness to learn.

• Ability to follow instructions and take direction.

• Fast learner.

• Friendly and professional manner.

• Reliable and punctual.

• Able to work well as part of a team.

• Comfortable working rotational shifts and every second weekend.

Ideal Candidate

This position would suit someone who is enthusiastic, presentable and eager to develop within a hospitality environment. The candidate should enjoy working with people and be willing to learn from the Head Receptionist and wider operations team