Receptionist

Winning Form; Durban; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Winning Form is seeking a front desk receptionist/administrator to warmly greet visitors, manage calls, handle mail, schedule meetings and maintain a tidy, compliant reception area in Durban.

The role supports various departments with administrative tasks, coordinates office supplies, and helps promote the company and events as needed. On-site, business hours from 07:30 to 17:00, with the opportunity to contribute to a growing brand.

Qualifications

• Reception and Switchboard Experience (Advantageous)
• Administrative/Clerical Experience (Advantageous)
• Customer Service Experience (Advantageous)
• Computer Skills/ Microsoft Office Yes

Responsibilities

• Front Desk Management: Greet and assist visitors, direct to appropriate team members, maintain a tidy reception area and ensure punctuality from 07:30 to 17:00.
• Administrative Support: Manage incoming/outgoing mail, schedule appointments and book meeting rooms, prepare internal communications.
• Office Coordination: Monitor and order office supplies, liaise with team members for maintenance, support other departments with ad-hoc tasks.
• Security and Compliance: Maintain visitor logs, ensure company policies and health & safety compliance, report security concerns.
• Customer Service: Provide accurate information to clients and staff, handle queries and complaints professionally, maintain confidentiality.
• Growth and new markets/products: Assist with ad hoc duties, promotions, functions, and promotional attire as needed.

Skills

Communication

Interpersonal skills

Administration

Tools

Microsoft Office

Job description

Trending

Skill Set

• Communication
• Interpersonal skills
• Administration

Responsibilities

Operational Duties

Front Desk Management:
oGreet and assist visitors in a professional and friendly manner, direct and announce them appropriately to the relevant Team Members.
oAnswer, screen, and direct incoming calls efficiently while providing basic information when needed.
oEnsure that telephone etiquette is maintained and that no personal phone calls will be allowed to be made or received to and from the switchboard and or company phone
oMaintain a tidy and welcoming reception area.
oEnsure punctuality by being on duty timeously between 07:30-17:00

Administrative Support:
oManage incoming and outgoing mail and deliveries.
oSchedule appointments and manage meeting room bookings.
oPrepare and distribute internal communications as needed.

Office Coordination:
oMonitor and order office supplies to ensure stock levels are maintained.
oLiaise with internal Team Members for office maintenance and repairs.
oSupport other departments with ad hoc administrative tasks.

Security and Compliance:
oMaintain visitor logs and issue access passes.
oEnsure 100% compliance with company policies and procedures.
oEnsure 100% compliance with health and safety protocols at the front desk.
oReport any suspicious activity or security concerns promptly.

Customer Service:
oProvide accurate information to clients and staff.
oHandle queries and complaints with professionalism and elevate when necessary.
oExercise discretion with sensitive information and maintain confidentiality at all times.
oUphold the company’s image and values in all interactions.

Growth and new markets/products

oAssist with ad hoc duties.
oAssist with company promotions and attending functions and advertising if and when required.
oMay be required to wear promotional attire if need be.
oAdhere to measures are put in place and steps are taken to achieve the short term, medium term and long-term goals of the company.

Qualifications

• Reception and Switchboard Experience (Advantageous)
• Administrative/Clerical Experience (Advantageous)
• Customer Service Experience (Advantageous)
• Computer Skills/ Microsoft Office Yes

Required Skills

• Communication Skills
• Interpersonal Skills

About Us

Winning Form was founded in 1987 and has since grown to become a prominent brand in South Africa. Over the years, Winning Form has expanded to include four other companies, SplashOut, Star Merchant, Star Bar & Café and Racing Distribution, making it a large and dynamic brand with a wide range of expertise.

The Winning Form Group has created an environment where our Team can thrive. We believe in fostering a culture of collaboration, innovation, and excellence. Our Team is made up of talented individuals who are passionate about their work and committed to delivering the highest quality results.

As a part of our Team, you will have the opportunity to work on exciting projects, collaborate with Team Members from different areas of the business, grow with our development plans and contribute to the success of the Wining Form Group.

Job Info

• Job Identification 2519
• Job Category Client / Customer Service
• Posting Date 09/04/2026, 07:15 AM
• Locations 6, Durban, KwaZulu-Natal, 4320, ZA (On-site)
• Apply Before 10/04/2026, 07:14 AM