Reception & Switchboard Specialist

Bryte Insurance Company Limited; Durban; On-site; ZAR 120,000 - 180,000; Full time

Job summary

The Bryte Insurance Company Limited seeks a Switchboard & Receptionist to be the first point of contact for callers and visitors in Durban. You will manage telephone communications, provide information, and deliver a professional reception that reflects Bryte’s standards.

This role requires professionalism, excellent communication, and the ability to multitask in a fast-paced environment, supporting multiple departments and ensuring smooth front-line operations.

Qualifications

• Matric/Grade12 and basic qualification required; higher qualification advantageous.
• Good verbal communication and interpersonal skills essential.
• Experience in switchboard or reception preferred, with professional telephone etiquette.

Responsibilities

• Answer and route calls to appropriate extensions, ensuring caller satisfaction.
• Provide front-desk information and assist visitors in a professional manner.
• Maintain accurate messages and relay promptly via email or phone.
• Assist with ad-hoc duties within the department as required.
• Support colleagues by sharing workload to handle call volume.

Skills

Switchboard operations

Reception duties

Customer service

Verbal communication

Multitasking

MS Office

Education

Matric/Grade12

Higher Certificate NQF 5

Tools

Office communication tools

Microsoft Office

Job description

The Bryte Insurance Company Limited seeks a Switchboard & Receptionist to be the first point of contact for callers and visitors in Durban. You will manage telephone communications, provide information, and deliver a professional reception that reflects Bryte’s standards.

This role requires professionalism, excellent communication, and the ability to multitask in a fast-paced environment, supporting multiple departments and ensuring smooth front-line operations.