Real Estate Property Administrator

Placements24; Stellenbosch; Hybrid; ZAR 180,000 - 280,000; Full time

Job summary

Placements24 is seeking a meticulous Property Administrator to join our Stellenbosch team in the Western Cape. You will support the property management group, handle tenant/owner inquiries, coordinate maintenance, and manage lease records in a busy portfolio.

The role requires 2–3 years in a similar setting, strong organisational and communication skills, and proficiency with MS Office and property management software.

Qualifications

• 2-3 years of experience in an administrative or property management support role.
• Proficient in MS Office and property management software (MDA/PayProp).
• Strong organisational, time-management and communication skills.
• Detail-oriented with a proactive approach to issues and enquiries.

Responsibilities

• Answer tenant and owner inquiries via phone, email, and in person with professionalism.
• Coordinate property maintenance and repairs with stakeholders.
• Keep accurate property records, leases, and financial data in software.
• Assist with lease preparation, renewals, and notices.
• Process rental payments and monitor accounts receivable.
• Organise property files and ensure documentation compliance.
• Support managers with reporting, inspections and admin tasks.
• Liaise with contractors to obtain quotes and schedule works.
• Assist with property viewings and move-in/move-out coordination.
• Ensure adherence to policies and local legislation in Stellenbosch.

Skills

Organisational skills

Communication

Time management

Customer service

Proactive problem solving

Education

High school diploma

Admin/Property management certification (advantage)

Tools

Microsoft Office Suite

Property management software (MDA, PayProp)

Job description

About the Role

Our client, a prestigious property management company specializing in high-end residential and commercial properties, is seeking a meticulous and organized Property Administrator to join their team in Stellenbosch, Western Cape . This essential role involves providing comprehensive administrative support to the property management team, ensuring the smooth day-to-day operations of a diverse property portfolio. You will be the first point of contact for tenants and property owners, handling inquiries, coordinating maintenance requests, and managing lease documentation. The ideal candidate will possess excellent organizational skills, strong communication abilities, and a proactive approach to problem-solving, contributing to the efficient management of properties in the beautiful Stellenbosch region.

Key Responsibilities

• Manage incoming tenant and owner inquiries via phone, email, and in person, providing timely and professional responses.
• Coordinate and schedule property maintenance and repairs with tenants, owners, and service providers.
• Maintain accurate and up-to-date property records, including lease agreements, tenant information, and financial data, using property management software.
• Assist with the preparation and execution of lease agreements, renewals, and termination notices.
• Process rental payments and manage accounts receivable, following up on overdue payments.
• Organize and maintain property files, ensuring all documentation is compliant and readily accessible.
• Support the property managers with reporting, inspections, and administrative tasks as required.
• Liaise with contractors and suppliers, obtaining quotes and ensuring timely completion of works.
• Assist in coordinating property viewings and move-in/move-out processes.
• Ensure adherence to company policies and relevant legislation governing property management in Stellenbosch, Western Cape .

Requirements

• High school diploma or equivalent; further education or certification in administration or property management is an advantage.
• Minimum of 2-3 years of experience in a similar administrative or property management support role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with property management software (e.g., MDA, PayProp).
• Excellent organizational and time-management skills, with the ability to multitask effectively.
• Strong written and verbal communication skills.
• Detail-oriented with a high level of accuracy.
• Professional demeanor and excellent customer service skills.
• Ability to work independently and as part of a team.
• Familiarity with the Stellenbosch property market is beneficial.
• A proactive attitude towards identifying and resolving issues.

Benefits

Our client offers a competitive salary package and benefits, including medical aid contributions and a provident fund. This role provides excellent opportunities for professional growth and development within the property management sector. You will work in a modern and well-equipped office in the heart of Stellenbosch . The company fosters a supportive team environment and encourages work-life balance. Opportunities to learn various aspects of property management are available. Regular performance reviews and ongoing training ensure continuous skill enhancement.