FMCG Quality Assurance Manager

Placements24; Klerksdorp; On-site; ZAR 800,000 - 1,100,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund

Life insurance

Professional development

Annual leave

Job summary

Placements24 in Klerksdorp, North West, seeks an experienced Quality Assurance Manager to lead QA and quality control across manufacturing and distribution. You will shape the QMS, ensure regulatory compliance, and drive continuous improvement.

The role requires a Bachelor’s in related field, 7+ years FMCG QA/QC, and strong leadership. You will mentor the QA team, partner with R&D, Production and Procurement, and report to senior management.

Qualifications

• Bachelor's degree in Food Science, Chemistry, Microbiology, or related discipline.
• Minimum 7 years in QA or QC, with significant FMCG experience.
• Proven experience implementing QMS (ISO 9001, HACCP, GMP).
• Strong regulatory knowledge for FMCG products.
• Leadership experience managing a team.
• Attention to detail and strong reporting skills.

Responsibilities

• Develop and maintain the Quality Management System (QMS) per industry standards.
• Oversee QC activities: raw materials, in-process testing, finished products.
• Conduct internal audits to ensure QMS compliance.
• Manage external audits by regulators and certifiers.
• Lead CAPA investigations and corrective actions.
• Deliver QA training to staff.
• Monitor KPIs and report to senior management.
• Keep abreast of regulatory changes in FMCG.
• Collaborate with R&D, Production, and Procurement to ensure product quality.
• Lead and mentor the QA team in Klerksdorp.

Skills

QA leadership

Leadership

Regulatory compliance

Analytical skills

Problem-solving

Education

Bachelor’s degree in Food Science, Chemistry, Microbiology, or related

Tools

Quality Management Systems (QMS)

ISO 9001

HACCP

GMP

Job description

About the Role

Our client, a prominent entity within the Fast-Moving Consumer Goods (FMCG) industry, is seeking a dedicated and experienced Quality Assurance Manager to lead their quality control and assurance initiatives from their facility in Klerksdorp, North West. This pivotal role ensures that all products manufactured and distributed meet the highest standards of quality, safety, and regulatory compliance. The ideal candidate will have a deep understanding of QA principles, a meticulous attention to detail, and a strong ability to implement and manage robust quality systems. This is a significant opportunity for a quality professional to contribute to the integrity and reputation of a leading FMCG brand. The role demands a proactive approach to risk management, continuous improvement of quality processes, and fostering a culture of quality consciousness across all operations.

Key Responsibilities

• Develop, implement, and maintain the company's Quality Management System (QMS) in accordance with relevant industry standards and regulations.
• Oversee all quality control activities, including raw material inspection, in-process testing, and finished product analysis.
• Conduct regular internal audits to ensure compliance with QMS procedures and identify areas for improvement.
• Manage external audits by regulatory bodies and certification agencies.
• Investigate customer complaints and non-conformance issues, implementing corrective and preventive actions (CAPA).
• Develop and deliver quality assurance training programs for relevant staff.
• Monitor key quality metrics and KPIs, generating reports for senior management.
• Stay current with evolving regulatory requirements and industry best practices in FMCG quality assurance.
• Collaborate with R&D, Production, and Procurement teams to ensure product quality from development through to launch and production.
• Lead and mentor the QA team, promoting a culture of excellence and accountability in Klerksdorp .

Requirements

• A Bachelor's degree in Food Science, Chemistry, Microbiology, or a related scientific discipline.
• A minimum of 7 years of experience in Quality Assurance or Quality Control roles, with a substantial portion within the FMCG sector .
• Proven expertise in developing and implementing Quality Management Systems (e.g., ISO 9001, HACCP, GMP).
• Strong knowledge of regulatory requirements and compliance standards for FMCG products.
• Excellent analytical, problem-solving, and decision-making skills.
• Demonstrated leadership experience and the ability to manage a team effectively.
• Exceptional attention to detail and commitment to accuracy.
• Strong communication and interpersonal skills, essential for effective collaboration and reporting in North West .
• Proficiency in quality management software and tools.
• A proactive and risk-aware approach to quality assurance.

Benefits

• Competitive salary package reflecting experience and expertise.
• Comprehensive benefits including medical aid, retirement fund, and life insurance.
• Opportunities for professional development and continuing education.
• A chance to influence quality standards at a leading FMCG organization.
• A stable and professional working environment in Klerksdorp .
• Generous annual leave and other company benefits.