About the Role
Our client, a reputable manufacturer in the Fast-Moving Consumer Goods (FMCG) sector, is seeking an experienced and dedicated Quality Assurance Manager to oversee quality control processes at their production facility. Located in the industrial hub of Mossel Bay, Western Cape , this role is critical to ensuring that all products meet stringent quality standards and regulatory requirements. The QA Manager will be responsible for developing, implementing, and maintaining comprehensive quality management systems, leading the QA team, and driving continuous improvement in product quality and safety. The ideal candidate possesses a strong scientific or technical background, a meticulous attention to detail, and a proven ability to lead and develop a quality assurance team. This is an excellent opportunity to contribute to the integrity and reputation of well-known FMCG brands. You will work closely with production, R&D, and regulatory affairs teams to uphold the highest standards of quality throughout the product lifecycle. A passion for excellence and a commitment to food safety are paramount.
Key Responsibilities
- Develop, implement, and maintain the company's Quality Management System (QMS) in compliance with relevant standards (e.g., ISO, HACCP, GMP).
- Oversee all quality control activities, including raw material inspection, in-process checks, and finished product testing.
- Lead and mentor the Quality Assurance team, providing guidance, training, and performance management.
- Conduct internal audits and manage external audits from regulatory bodies and customers.
- Investigate quality deviations, non-conformances, and customer complaints, implementing corrective and preventive actions (CAPAs).
- Ensure compliance with all food safety regulations and industry best practices.
- Collaborate with production, R&D, and other departments to address quality-related issues and drive continuous improvement.
- Monitor and analyze quality data, identifying trends and implementing strategies to enhance product quality and consistency.
- Manage the documentation and record-keeping for all QA activities.
- Stay updated on relevant quality standards, regulations, and technological advancements in the FMCG industry.
Requirements
- A Bachelor's degree in Food Science, Chemistry, Microbiology, Engineering, or a related scientific field.
- A minimum of 6 years of experience in Quality Assurance, with a significant portion within the FMCG manufacturing environment .
- Proven experience in developing and implementing QMS, including HACCP, GMP, and ISO standards.
- Demonstrated leadership skills with experience managing a QA team.
- Strong understanding of food safety regulations and quality control methodologies.
- Excellent analytical, problem-solving, and decision-making abilities.
- Meticulous attention to detail and commitment to accuracy.
- Effective communication, interpersonal, and report-writing skills.
- Proficiency in quality management software and tools.
- Must be based in or able to relocate to Mossel Bay, Western Cape , and work on-site.
Benefits
- Competitive salary package and performance incentives.
- Comprehensive medical aid and retirement fund benefits.
- Opportunities for professional development and career advancement.
- A stable and supportive work environment.
- Generous annual leave entitlement.
- Contribution to a positive workplace culture focused on quality and safety.