About the Role
Our client, a prominent name in the food manufacturing industry, is seeking a dedicated and experienced Quality Assurance Manager for their state-of-the-art facility in Cape Town . This pivotal role will lead the charge in maintaining and enhancing the quality and safety of all manufactured products. The ideal candidate will possess extensive knowledge of food safety standards, regulatory compliance, and quality management systems. You will be responsible for developing, implementing, and overseeing all QA/QC procedures, ensuring that every product meets our rigorous standards before reaching consumers. This position requires a strategic thinker with a passion for quality and a proven ability to lead and inspire a team dedicated to excellence in food production.
Key Responsibilities
- Develop, implement, and manage comprehensive quality assurance and quality control programs.
- Ensure compliance with all relevant food safety regulations and industry standards (e.g., HACCP, ISO 22000).
- Oversee all quality-related inspections, testing, and audits of raw materials, in-process products, and finished goods.
- Lead the QA team, providing guidance, training, and performance management.
- Investigate customer complaints and non-conformance issues, identifying root causes and implementing corrective and preventive actions (CAPA).
- Manage documentation related to quality control, including standard operating procedures (SOPs) and batch records.
- Collaborate with R&D, production, and supply chain teams to ensure quality is integrated into product development and manufacturing processes.
- Monitor and analyze quality data to identify trends and opportunities for continuous improvement.
- Conduct internal audits and prepare for external audits by regulatory bodies and customers.
- Stay updated on the latest food safety trends, technologies, and regulatory changes.
Requirements
- Bachelor's degree in Food Science, Microbiology, Chemistry, or a related scientific discipline.
- Minimum of 7 years of progressive experience in Quality Assurance within the food manufacturing sector.
- Demonstrated expertise in implementing and managing food safety systems like HACCP and ISO 22000.
- Strong understanding of regulatory requirements governing food production in South Africa .
- Proven leadership experience with the ability to manage and develop a team.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and interpersonal skills, with the ability to effectively interact with all levels of the organization and external stakeholders.
- Proficiency in statistical process control (SPC) and quality management software.
- Detail-oriented with a strong commitment to accuracy and thoroughness.
- Experience with auditing processes (internal and external) is essential.
Benefits
- This role comes with a highly competitive salary, commensurate with the candidate's qualifications and experience.
- Our client offers a comprehensive benefits package, including medical aid, life insurance, and a generous provident fund.
- Employees will have access to ongoing professional development opportunities and the chance to work with a leading company in the Cape Town region.
- This position may require occasional travel.
- We value work-life balance and encourage a collaborative environment.