Pulmonology Front Desk Coordinator

Guardian Recruiting (Pty) Ltd; Mossel Bay; Presencial; ZAR 134.000 - 201.000; Jornada completa

Descripción de la vacante

Guardian Recruiting (Pty) Ltd is seeking an organised front desk/administrative assistant to support a Pulmanologist based in Mossel Bay, starting Jan 2027.

Responsibilities include reception, diary management, patient communications, billing, and general office admin. The role requires bilingual English-Afrikaans, a driver’s license, and experience in a paperless environment.

This position offers an opportunity to contribute to a growing practice in a coastal town with a supportive team.

Formación

• Driver's license and own vehicle.
• Fully bilingual in English and Afrikaans.
• Experience working within a paperless environment.
• Strong computer literacy; exposure to Vericlaim.
• Available to commence on 1 January 2027.

Responsabilidades

• Answer calls in a professional, courteous and efficient manner.
• Take messages and ensure they are actioned by relevant person.
• Maintain the issue logbook for messages and matters daily.
• Assist with phone, email or sms patient feedback from doctor.
• Manage the diary, book appointments, communicate billing policy.
• Prepare files for following day’s appointments.
• Welcome patients, communicate delays to manage expectations.
• Check and update patient details; capture new information.
• Open accounts and record information for new patients.
• Contact other doctors for notes/referral letters as needed.
• Obtain patient results and related correspondence.
• Provide information and forms for in-rooms procedures or hospitalization.
• Provide quotations for all patient procedures.
• Assist with authorisations, doctors’ reports, and letters.
• Keep track of pharmacy accounts and stock per Doctor.
• Bill patients, collect payments, write receipts, allocate payments.
• Ensure theatre billings completed within 48 hours.
• Liaise with the Bureau on patient queries and debt collection.
• Month end processing; daily banking to the doctor.
• Maintain petty cash and attendance register.
• Schedule admin-related appointments with doctor and service providers.
• Liaise with hospital IT, suppliers, and other contractors.
• Maintain supplier contracts and stock orders from various places.
• Support marketing initiatives; assist with all office admin tasks.
• Maintain the CPD register.

Conocimientos

Customer service

Communication

Diary management

Data entry

Office software

Teamwork

Herramientas

Vericlaim

Descripción del empleo

Guardian Recruiting (Pty) Ltd is seeking an organised front desk/administrative assistant to support a Pulmanologist based in Mossel Bay, starting Jan 2027.

Responsibilities include reception, diary management, patient communications, billing, and general office admin. The role requires bilingual English-Afrikaans, a driver’s license, and experience in a paperless environment.

This position offers an opportunity to contribute to a growing practice in a coastal town with a supportive team.